Just found out my Nelnet serviced loans are not Dept of Ed loans but are privately held- totally misrepresented when I consolidated years ago. My ex-husband and I have comaker loans and they are highly predatory. but transferred to Firstmark Services, a division of Nelnet on March 20, 2021. I want them to pay off my loans since Nelnets system has been corrupt and misleading and truthfully unlawful. At no point did [the plaintiff] provide [her] consent to [the defendant] to allow [the defendant] to unilaterally debit money from [the plaintiffs] account, the suit charges. Trying to do the right thing. I called them and they said that they couldnt see anything wrong. Thank you! This is such a scam. This consent form is eligible for filing only if executed by all parties. They always refer back to the last time I recertified for IBR. I also have a Nelnet loan and was misled. I have been dealing with them for years. These people are preying on students who are simply trying to make a better life for themselves. This is crazy. I was also told that if I could not pay a ridiculously high amount of money monthly for the Income based repayment plan I couldnt pay anything and now My $20,000 loan has an additional $100,000 in interest!!! I filed a complaint with BBB and will file a complaint federally too. Is that not correct? I owe more on my loans now, than when I started. Why is a company that manages student loans helping with these circumstances to discharge? In fact, they were consolidated and I never agreed to that. I am also an attorney, my loans are Stafford and Perkins loans that were consolidated with Nelnet, I too was led me to be believe they were connected to the Department of Education. They were in three groups based on type and interest rate. A division of Nelnet, we are an investment-grade rated servicer that delivers innovative and flexible technology outsourcing, origination, and loan servicing solutions to consumer and private loan clients who are looking for a responsive, low-risk environment. Its on an income drive base plan with ridiculous interest. I have NelNet Loans but I was advised by someone to consolidate all my loans. But this practice of ignorance by Nelnet agents, providing misinformation (deliberately or because of undertraining), and not being transparent with borrowers is so wrong. Please keep me posted! Plaintiff is directed to refile her Response in case 22-cv-5545 by 11/29/2022. I feel used. Firstmark Services is rated with a BBB rating from Business Consumer Alliance as of 2/1/2023. I still have emails where they claim to be backed by the Federal government. Totally aggravated with the whole concept. They should be sued on so many issues! Please add me to the class Action lawsuit. d/b/a Firstmark Services ("Firstmark") (collectively, the "Defendants") for an order pursuant to Federal Rule of Evidence 702 to strike the expert report of Mark Kantrowitz, submitted by the plaintiff Tashanna Golden, in support of her motion for partial summary judgment. I hope they are penalized and loans forgiven. I would like to be included with the class action lawsuit. You can also mail payments to Firstmark Services, P.O. I called to make sure I didnt need to do anything for each account as I was not aware it was like that bc my bill was never broken down that way in line or with my paper copy, nor had it ever been discussed with me, I brought up the fact that the only reason I could see it was because of the app. If you would like to make a payment on your SELF Refi Loan, you can click the link below, and you will be taken to Firstmark Services. I am interested in learning more about becoming a class member. I was scammed into transferring my Parent Plus Loan over to Nelnet through a company which whom I paid $1,200 in fees too who assured me that my loan would be placed into a forgiveness program after making extremely low monthly payments to Nelnet instead after my payment plan was over I was told by Nelnet that I didnt qualify for loan forgiveness based on my income which has also caused my payments to be $150 hiigher than my previous loan servicer payments. I never chose to have my loan sold in the private market. Now I am getting calls from these people every month. Can I be part of this CAS? of ED/Nelnet. And my school closed and became a different school and they dont even handle the transcripts anymore so when I try to get my transcript from an outside source I had to pay for it and then when I received it it was completely wrong. Isner-Monticello says shes a licensed attorney living in Florida. I did not know Nelnet was not a Federal Student loan provider. Nelnet denied me the application saying that I did not meet the qualifications for the program due to the years I received my loans. All my loans were federal I thought. He was told by an employee that he could make partial payments and that would be put on the back end of his loan three months later he was notified that he was delinquent. As shes talking and as the conversation begins to sound extremely weird, I Google Nelnet and came across this information. I cant log in. Id like to be included in this class action. I dont remember ever being given any choice about who I wanted to have service my loans. July 16, 202003:06. So I did. Brenda, Every since Nelnet took over my loan, I still thought it was a federal loan. A company called American Student Assistance led me to believe that my payment each month was going toward the interest on my student loans. My loans were in deferment under the Cares Act, they are reporting that my loans were 90 and 120 days late in 2020 during the deferment. What do I need to do? And yes they are prefixed with the letter D. I am in Alabama. 05 then another of. That report describes the growing privately-held debt as an amount greater than the payday loan market and the total outstanding balance of past-due medical debt.. It fell under the CARES ACT for about a year and then they told me I had to redo my application and start paying it back in March. The total borrowed was around $65K. Please add me to the class action suit I worked for the DoD USAF for 30 years and paid my loan for 20 years. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. Am I able to join in this class action lawsuit? This consent form is eligible for filing only if executed by all parties. I was held back in the past because of my debt-to-income ratio directly due to student loans. I had my loan set up for automatic withdrawal for years, called to inquire about the public service loan forgiveness after working in a Title 1 school for ten years and was informed I didnt qualify because they had set my payment up to be 17 days late*(not actually late and no fees attached but according to their fine print it couldnt be more that 15 days late) I didnt pick the date, they did. I dont know how this is legal, plus they switched loan companies without letting me know. It has been sold numerous times to others. When I requested this from a service agent I was told no I couldnt do that because I was in the income based repayment program. My loan amount is much smaller than those who proceed my comment. My payments continue and I wont be eligible for the federal loan forgiveness. It is far too complicated for me to understand, but I know conflict of interest when I see it. My loan was then transferred to Mohela 07/2022 and it wasnt until August/Sept that my payment count went from 0 to 32, the pandemic months only. I dont know how to put these somewhere else. I really feel like I have been duped. The interest they charge us can never be repaid. Same Here. I also have been making payments for many years. I was under impression that they were affiliated with Federal in this financial matter whole time. So, when I ask how many more years I have until forgiveness under IBR, they cant tell me. I have been mislead also because I thought I still had a federal education loan. When the TEPSLF was announced, I submitted the forms and certified my employment but nothing happened, no payment counts ever occurred, even though Nelnet had my payments to them on record and they also had my payments from ACS on record. I didnt give permission with a master promissory note.Furthermore, I was also told my student loans would be put into forbearance & that they were calling on behalf of my fed student loans. This is adversely effecting my credit score and ability to obtain financing. Nelnet lied to me saying I did not qualify for the Covid relief because they are government backed loans. Lights, water, Gas, and Rent Just to name a few. Firstmark Credit Union is committed to education. 8:20-cv-02135-MSS-TGW, in the U.S. District Court for the Middle District of Florida. PLEASE INCLUDE ME!!!! How do I join this class action law suit? I have issues with Nelnet. Nelnet still refused and denied me the application. Im with all these people!!!! I am an attorney in California with Nelnet loans that I thought were federally-backed. I have never missed a payment for 18 years very little has come off my principle. Box 2977, Omaha, NE 68103-2977 Defendant's reply is due by 11/22/2022. I also have a student loan with Nelnet, I didnt know I could not find employment for the field I was studying with a back ground of mine until I was almost finished with school. Please add me to this lawsuit! Now all of a sudden nelnet has it and my balance went back up by $5000.00 in one month!!! That college was shut down because of bad practices in 2001. I have Nelnet. I had student loans that i consolidated with nelnet. Nelnet wants verbiage that SSD does not use as in total and permanent. I have had several student loans in different amounts. I was also told when I refinanced with them that I would be eligible for the Teacher Loan Forgiveness. Cancellation and Refund Policy, Privacy Policy, and I thought Nelnet was part of Department of Education. Whether you are successful or not against this predatory, clearly rigged system, I wish you luck. Yes, I have two Nelnet loans and I have been misled. Nelnet applied all of that payment to one of the loans and let the other one continue to accrue interest. I will never pay this debt off at this rate. How do we get in on the lawsuit? Its not fair. I will do what is need to get this taken care of, I am a student borrower of nelnet over 21 years. Which I obtained through a predatory University. They are private and a horrible company. I am a nelnet student loan borrower. She allegedly financed her tuition through Nelnet, eventually earning her Juris Doctor degree from the, in the U.S., according to the Student Borrower Protection Center. I am on a IBR plan which is only paying interest.. v. Nelnet, Inc. et al. . Decide which cookies you want to allow. My last name starts with D but Im not from Florida. I have 5 years left on my mortgage which was double my loans and my student loans would still be another 15 years if I had not paid extra. 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