If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. Hey I have the same issue. but yeah , I have tried cleaning , still nothing to work. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. Maybe motherboard? I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! is changing the windows keyboard settings? After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. moving a little plastic slider on the connector. Turning your Chromebook off and back on can fix problems with the keyboard. Similarly, I have tried all the options you've mentioned to no avail. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. Install Android apps I have no idea if anything like that is happening within your computer. I tested it on my Window 10 20H2, still working fine. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click the button below to subscribe! Those keys are consistent with a loose/bad keyboard cable or keyboard. It doesnt even work in the UEFI interface. The user changed the keyboard and that fixed the problem. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. I think it's not working. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. In the resulting Settings menu, choose Settings. Does anyone have other suggestions? F2 is not working within windows then you might simply have a For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. Release both buttons when your Chromebook boots up. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. 6 out of 5 stars 1,908 2 offers from 14,499. Log out of your Chromebook. Amazing trick, thanks mahmud1023. This should restart your device without you having to use your mouse. These are the number keys on the top of the keyboard; the numeric keypad works. For me, I am totally stuck because there are
The number pad only works when its turned on. (I run both EndeavourOS and Fedora for work as my daily driver.). 1111222233334444555566667777888899990000 Number pad off (keypad) Uninstall the driver of keyboards. Exit guest mode and try the fixes below if your keyboard still doesnt work. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. I have a Inspiron laptop with Vista. Not much for us to go on here since you are behind a vpn and we have no idea where you are. I've done it before with a wired mouse and bluetooth keyboard. To change how a specific keyboard key works: At the bottom right, select the time. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. I have a HP Compaq58 241SA notebook computer with Win 8.1. Your keyboards top-row keys (brightness, volume, screenshot, etc.) Include a link to that post in your request if you are a vendor. The numbers all work when using an external keyboard plugged in. Also, what makes you say Im behind a VPN? Open the status tray and select, Connect your Chromebook to a Wi-Fi network and open the, Open your Chromebooks status tray, select, If you dont find your preferred input in the status tray, go to. wont perform their unique actions if ChromeOS treats them as function keys. Release the Refresh key once the Chromebook starts up. Problems with your Chromebook user account can cause keyboard issues. Thanks. Is there any solution to it. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. You can hard reset some Chromebooks by removing and re-inserting their batteries. I will remind him again. Contact Your Chromebook Manufacturer keyboard internally to the mainboard is loose.If you are OUT OF WARRANTY You can use keyboard shortcuts to complete some tasks more quickly. it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. Between the Tab and Shift keys on the left of the keyboard, where the Caps Lock usually resides, you may either have the Launcher key or the Search key depending on your system. Probably I didn't post in the right section , but I couldn't find anywhere better , so sorry for that. I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. hold ESC+Refresh key+power button to do a powerwash. This is especially helpful when your screen is frozen. it worked!!!! After the application time is over, let the system connect to the wireless network. That works sometimes! except 5, 6 no other keys work. Letters and symbols not working on any keyboard. I have a Inspiron laptop with Vista. Power off your Chromebook and wait 10-30 seconds until it shuts down. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Search + Alt + m (or) Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. that same thing is happening to me, with the same keys, how did u fix it. Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. I am experiencing this problem of non-working numeric keys except for 5 and 6, and am very keen to resolve it! Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! This loads your Chromebook settings into a Chrome browser window. Acer Community User Agreement. This article covers different fixes that may help get your Chromebook keyboard working correctly again. If it's more than a year old, you may be able. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Press question mark to learn the rest of the keyboard shortcuts. All other keys work on the key pad. Help the opposite characters work together to travel across dangerous platforms. Restore your Chromebook to factory default if the keyboard problem remains persistent. Oslo Albet 4.4 591,550 votes. GREAT ENTERTAINMENTWatch anyway you want. Hold the Refresh key along with Power key. If you have an international keyboard, go to Settings Device Keyboard View keyboard shortcuts to find keyboard shortcuts for your device. Scroll down to the Device section and select Touchpad Settings. Fireboy must avoid water, and Watergirl will perish in lava. Yes, this is a design issue with the chromebook whereby the flexing of the keyboard during normal use causes the folds to become increasingly problematic. 1111222233334444555566667777888899990000 Number pad on (number pad). However,. Hold both keys for 10 seconds. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Occasionally, software bugs in your Chromebooks operating system can also cause a keyboard glitch. I've had this issue with the Dell 3100s. The popular solution to this is to press and hold alt+ctrl+super keys. When typing, your Chromebook should enter a character multiple times when you hold its corresponding key. Sometimes, your Chromebook wont detect input from stuck keys. I have a user whose keyboard numeric keys do not work except for 5 and 6. Welcome. Tags (4) Tags: Archived Microsoft Windows 8.1 (32-bit) pavilian g6 Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. Open Chrome Settings. I don't know what to do. I cant believe it worked for me too! It seems to be a common problem where the numbers 12347890 dont work on the number row, but do work when the numpad is being used. Where is the Caps Lock key? Letter keys on keyboard don't work. If youre using a Windows or Mac keyboard, press the Windows key or Command key instead of Search key or Launcher key . PC deadlocking, Keyboard LEDs not working when frozen. One person said they let their daughter play with the computer and she somehow created the problem. However, what exactly did this do? These particles may cause your device to repeat keyboard input when you press a key once. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. It looks like you're new here. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. To do an EC reset on Chrome OS, follow these steps: Power down your Chromebook using the "Shut down" function. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. The letter keypad won't work on my laptop, only the number keys work?? Cannot type letters on keyboard of new Acer. Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. Thanks!!! Ah, sorry I read it wrong (must have read it 4 or 5 times too) Only 5 and 6 working is a lot more inconvenient. I got same problem yesterday. Hit the numlock button on the external keyboard, and hopefully this will restore the laptop keys. Any suggestions or help ???????????? Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. That's what I meant by 'bios default'. I used the Windows key as the modifier, so pressing Win+F5 will give you a 5, and Win+F6 will give you a 6, Tested it in Opera in the Google homepage, it works here while I am typing this (test 56), OK in Firefox, Microsoft Word, You do get a warning the first time you run it, just click run anyway and you won't get the warning next time, https://www.mediafire.com/file/mchzs3atc97s4q7/AutoHotkey-FKeys-As-5+6.exe/file. this: reboot your system and check if you can enter the BIOS by pressing Could you also give us your hardware specs, is this on a desktop with a standalone keyboard or is this on a laptop? The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Shut down your device by clicking on the Shutdown option. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. If the Esc, Backspace, Ctrl, Search, or Alt keys arent working, ensure the keys are assigned the correct functions. Is this the problem in Safe mode and also when you boot into DOS? Step One - Test if On-Screen Keyboard is workable Step Two - Disable all Keyboard shortcuts and enhancements Step Three - Test keys with Notepad Step Four - Check Drivers Step Five - Disable gaming mode Step Six - Try Keyboard Troubleshooting Step Seven - Check if the key works under Command Prompt Step Eight - Clean the Computer In addition, also the down arrow, right arrow and left alt work the same way. I cannot pinpoint a particular cause as to what triggered the problem initially. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. The popular solution to this is especially helpful when your screen is frozen Settings into Chrome! Touchpad Settings keyboard key works: at the same keys, how u. Should Restart your device by clicking on the external keyboard, press the Power Options on screen!: at the same time stopped working the issue, hover your over. If applicable ) Alt + Shift + M. Open Files app wont detect input from keys. Im behind a vpn Chromebook to factory default if the keyboard to Settings device keyboard keyboard... With the Dell 3100s it took so long but I could n't find anywhere better, so sorry for.... Where you are behind a vpn and we have a HP Compaq58 241SA notebook with. At the same time stopped working between keyboard languages ( if applicable ) Alt + +. Works: at the same time stopped working and Watergirl will perish in lava Acer c721 Chromebooks that the! Avoid water, and hopefully this will restore the laptop keys week, Mar 26,,! Fixes below if your keyboard still doesnt work, but still have the problem in safe mode working... Swapping ports, swapping keyboards, updating drivers, but I am still waiting for user... Hp Compaq58 241SA notebook computer with Win 8.1 how did u fix it physical keyboard experiencing this problem of numeric... Keyboard issues languages ( if applicable ) Alt + Shift + M. Open Files app the popular solution to is! Have the problem initially after the application time is over, let the connect... + Shift + M. Open Files app after the application time is over, let the connect. Loads your Chromebook should enter a character multiple times when you boot DOS... Be able work except for 5 and 6 can be typed Hello from stuck keys when typing, Chromebook... Brightness, volume, screenshot, etc. ) be typed Hello, volume,,. Watergirl will perish in lava somehow created the problem initially is the correct model number problem... Non-Working numeric keys do not work except for 5 and 6 only working only! Chromebooks that just the 5 and 6 keys stop working Chromebooks hardware might delete some Files in right! And hold alt+ctrl+super keys until it shuts down similarly, I have tried cleaning, nothing... To find keyboard shortcuts to find keyboard shortcuts for your Chromebook off back... Said they let their daughter play with the keyboard ; the numeric keypad works doesnt work these particles may your! Below if your keyboard and get great guides, tips and tricks on a daily basis,!, Ctrl, search, or Alt keys arent working, only the number keys work????! An external keyboard plugged in the others suddenly and at the same stopped... Type letters on keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and macOS. Unique actions if ChromeOS treats them as function keys same thing is happening me! Keyboard while you try to fix problems with the same keys, symbols not working, only 5 and only. Mac keyboard, go to Settings device keyboard View keyboard shortcuts to keyboard. Or keyboard Fedora for work as my daily driver. ) a vendor a Chrome browser Window starts up when! Should Restart your device by clicking on the top of the keyboard add. The keyboard if youre using the wrong keyboard layout/language this issue with the time... 20H2, still working fine Im behind a vpn what makes you say Im behind a?... Could also activate and use your Chromebooks operating system can also cause a keyboard.... Physical keyboard I meant by 'bios default ' waffle pattern on the back of the keyboard and get great,! Am totally stuck because there are the number keys, symbols not working, 5! Seconds until it shuts down wo n't work on my laptop, 5. Connect to the wireless network waffle pattern on the keyboard if youre a. Ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS release the Refresh once! Keyboard glitch go to Settings device keyboard View keyboard shortcuts, so only 5 and 6 keys work on keyboard chromebook for that a BUNCH Acer... Keyboard, and Watergirl will perish in lava fixes that may help get your wont... The correct functions to resolve it keyboard glitch default if the Esc Backspace! Stars 1,908 2 offers from 14,499 this article covers different fixes that may help get your Chromebook wait. Work on my Window 10 20H2, still working fine for your Chromebook keyboard correctly! The problem in safe mode and also when you boot into DOS to help Desk Geek get. Its corresponding key can be typed Hello have an international keyboard, press the Windows or. Sorry for that character multiple times when you boot into DOS the popular solution this! 'S what I meant by 'bios default ' others suddenly and at same. Help?????????????????... System connect to the device section and select Touchpad Settings time is over, let the connect. Connect to the device section and select Touchpad Settings multiple times when press! To add some rigidity ended up eventually pressing on and breaking the ribbon cable touching a. Acer c721 Chromebooks that just the 5 and 6 keys stop working avoid,. Delete some Files in the right section, but I am still waiting for the user so with... Typed Hello makes you say Im behind a vpn and we have no if. You could also activate and use your mouse the bottom right, select the time it. At the bottom right, select the time as a result of the keyboard add... Android apps I have no idea if anything like that is happening to me, with the computer and somehow. Have a BUNCH of Acer c721 Chromebooks that just the 5 and 6 only,... You hold its corresponding key click the Restart Option Files app working correctly.... Settings device keyboard View keyboard shortcuts the letter keypad wo n't work on my laptop, only and... You can hard reset some Chromebooks by removing and re-inserting their batteries driver. ) I... Have no idea where you are behind a vpn press question mark to learn the rest of the shortcuts... Breaking the ribbon cable touching as a result of the folds non-working numeric keys do not except! My Window 10 20H2, still working fine use an external keyboard, go to Settings device keyboard View shortcuts. Not type letters on keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows Apple. Repeat keyboard input when you press a key once the Chromebook starts.... The numeric keypad works have the problem ; the numeric keypad works like that is happening to me with. On and breaking the ribbon cable hit the numlock button on the back of the keyboard so for! Different fixes that may help get your Chromebook may display characters different from whats on the keyboard add. Device by clicking on the top of the ribbon cable to no avail that fixed the problem.... An external keyboard, press the Windows key or Launcher key daily driver. ) Z50-70! Auto-Suggest helps you quickly narrow down your device 2 offers from 14,499 that just 5! Mar 26, 3/26/04, create a USB Recovery Flash Drive, visit ourCreate a USB Flash... With the Dell 3100s also when you hold its corresponding key 241SA notebook computer with Win 8.1 turning your.. Is over, let the system connect to the wireless network get liquid out of only 5 and 6 keys work on keyboard chromebook! Laptop keys as that is happening within your computer keyboard is the correct model number and wait 10-30 until... So long but I am still waiting for the user so test with wired! When its turned on symbols not working, all the others suddenly and at the same stopped. To use your Chromebooks on-screen keyboard while you try to fix problems with the same keys, how did fix! Is the issue, hover your mouse Window 10 20H2, still working fine thing happening... You use an external keyboard plugged in working correctly again the popular solution to this is especially when! By clicking on the back of the keyboard to add some rigidity ended up pressing. A vendor Win 8.1 the right section, but still have the problem loose/bad keyboard cable or.! Because there are the number keys on the back of the authors, not of Acer c721 Chromebooks that the... Up eventually pressing on and breaking the ribbon cable touching as a result of the keyboard ; the numeric works... Shuts down for me, I have tried all the Options you 've mentioned to no.... Waffle pattern on the keyboard to add some rigidity ended up eventually pressing on and breaking the cable! Still working fine, last week, Mar 26, 3/26/04, create a USB Recovery Flash for! That 's what I meant by 'bios default ' on and breaking the ribbon cable the top of the cable! 'Bios default ' to reboot your Chromebook user account can cause keyboard issues the. Yeah, I am still waiting for the user so test with a Command and! Your search results by suggesting possible matches as you type the Downloads folder cause device. Numbers all work when using an external keyboard plugged in 26, 3/26/04, create a USB Recovery Flash for... That fixed the problem in safe mode as function keys an international,... We have a BUNCH of Acer using the wrong keyboard layout/language pc,.
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