You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. In the instructions there is a link to print return labels. The only thing left is to box up and return any belongings. Find a Kinetic store. Select how to reset your password. Thank you FairShake for representing the little people screwed over by corporations. Didn't get your return box? It's even acceptable to break up with your ISP over the phone. US. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Our mission is to educate consumers on cable & internet and home services. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. That you could make it resolved in a few days is wonderful. If you have questions regarding your return, please call 1.844.357.0942. Before its acquisition by Altice. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. The CenturyLink cancellation page is surprisingly helpful. Most Americans can't stand their internet provider -- it totally is them. Pricing per month plus taxes for length of contract. Canceling early will result in an early termination fee. Canceling service before the contract ends will likely result in early termination fees. Terms and conditions and restrictions apply. Your return will be noted right away on your account to prevent any non-return charges. If you are on the receiving end of this type of corporate shakedown, we can get results. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Let's see what we have available at your address. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Unplug the power from your modem and router. Returning equipment properly will keep your credit cool. Check your email for what youre required to send back and next steps. Find an Xfinity store location. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. The first thing you need to know is what equipment has to be returned. Speak with customer service for a time window to return your rented devices. You can email the site owner to let them know you were blocked. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. The returning is also cogent because you sign a contract where you agree to pay their receivers. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. Need help finding internet & TV providers near you? You have. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Use the materials that came in the new equipment's box to pack up your equipment. Visit the CenturyLink cancel service page. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Be sure to contact Suddenlink if they do not. We will debit Customer service number: The correct number to call varies by location. Follow these 4 easy steps for returning all other equipment. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Recover it. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Check your inbox and stay tuned for deals, news and more. Astound Broadband is available at your address. Though rare, Optimum service outages can occur due to weather, construction or other reasons. When we say we're here for you, we mean it. Equipment return: By mail or in-person on the day of cancellation or before. Equipment return: Drop off in-store or mail by UPS within 10 days. How do I get a return label printed? We can provide you with a prepaid FedEx shipping label. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. 2-Year Price. Modem required for internet service. FairShake can help. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. You can customize your shipment to your needs with value-added options from FedEx. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Want CNET to notify you of price drops and the latest stories? The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. OK, you're set on canceling with your provider. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Going to a store location may be your best option to cancel and return your equipment simultaneously. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. This compensation may impact how, where and in what order products appear. Allconnect is an independent, advertising-supported publisher and comparison service. How do you reboot your Optimum cable box? FedEx at Walgreens. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Avoid posting any personal information, such as account numbers or addresses, to the public page. People need to know someone is out there to help! Equipment return: By mail within 60 days, recently updated from 30 days. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Attach the label. Getting that installation date will have you complete the next step before this one, but more on that later. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. When that time comes, don't fret. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. RCN appreciates your efforts to return our equipment. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Both parties can decide how to deal with it, which could be refund, replacement or repair. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Fee for late or no return: Call customer service for details. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. 33 Suddenlink Return Label trishascott April 30, 2020. According to the Kinetic cancel page, you can also call the store location to cancel. Equipment return: By mail within 30 days. Delay in the shipment of the device can attract more bills. Learn more at the EarthLink terms and conditions page. Its that simple! Login to your Mediacom account to search for the nearest store location. Bullhead City, AZ 86442. Find the Optimum internet, TV and home phone services you need for your home. Bullhead Print And Ship FedEx Authorized ShipCenter. They are really a light for us in a very hard time. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. 624 Jefferson St. Kerrville, TX 78028. Don't worry, a real human being is ready to get you connected as quickly as possible. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Either theres a known fault or you may also choose to upgrade your service. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. The action you just performed triggered the security solution. Best of the Best. By subscribing, you agree to receive Allconnect newsletter and promotional emails. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Of course, Optimum customer service technical support is available 24/7 to help. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. What Happens if You Dont Return Equipment. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. You can avoid all of that by making sure you return each and every item the proper way. Don't let it have that satisfaction. Fee for late or no return: $200. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Follow these 4 easy steps for returning all other equipment. At RCN, when we say we're here for you, we mean it. Other return concerns. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Attach one return label per box and be sure to remove or cover any old shipping labels. You will need to call to cancel your internet. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. May or may not be available based on service address. fedex.com. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Canceling before the contract is up may result in an ETF. Please try again later. Speeds may vary, Additional customer service contact options. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Pack up the equipment you're sending back to us. Be sure to compare all plans and providers to find the best internet service for your needs. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. For more information visit the Optimum terms of service. The breakup is complete. David is from and currently resides in the Charlotte area with his wife, son and two cats. Need help logging into your Optimum account? Use the courier company website to track the delivery. The only thing left is to box up and return your equipment all of that by making sure you each. The nearest store location may be your best option to cancel confirmation letter or email from the company detailing you! Cancellation of service to know is what equipment has to be returned 14! 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