Sorry we couldn't be helpful. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Some fans had sticker shock when tickets . You might have to create an account. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Is this normal? As long as you claimed the tickets in your App, you'll be good to go. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Sorting by date helps you discover events,. Tap on a row with the green ticket icon. We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. Customer service all the way to your seat, 2000-2022 StubHub. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hey jbsmith! If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. About 3 business days before the event. I check the L.A. Superior court site daily and the ticket is still not in the system. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Did you just list the tickets? If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. 48 hours before the event. Stubhub has had some serious software glitches the past few months. Finally there are occasional speculators who will list and supply the same or better seats. Press J to jump to the feed. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Why are my credit card details necessary? We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. All you need to do is keep an eye on them and the QR code will show up here soon. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Lindsay is the author of this solution article. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. 1. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Stubhub doesn't guarantee anything. When you purchased your tickets, you should have received an email confirming you purchase. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Create an account to follow your favorite communities and start taking part in conversations. Use of this website signifies your agreement to our. Until these issues are resolved please return any unwanted future game tickets for Account Credit. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Make sure you signed in with the right account. . Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. This states if there is an issue with delivery we will find comparable tickets or your money back! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Help us improve this article with your feedback. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. In most cases, tickets aren't issued until 24 hours before the event. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. doesn't leave me any wiggle room It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! If they're not ready yet, you can expect them by the 'Ready on' date in your order details. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Help us improve this article with your feedback. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. I never received an email. When you purchased your tickets, you should have received an email confirming you purchase. StubHub is the OG of ticket resale. Press question mark to learn the rest of the keyboard shortcuts. Print. If I purchase both sets, will the seats be together? Customer service all the way to your seat, 2000-2022 StubHub. Find or create the event you selling the tickets for. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or MLB is partnered up with Stubhubs and is fully integrated with them. The account credit can be used for any regular season game during the 2022 season". Why does it out that date if closer to 24 hours? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Then go to team "Colorado Rockies" and your tickets should be in there. It's the real deal Buying tickets on StubHub guarantees you a. If you have the PDF file, you can relist them and upload the tickets. Help us improve this article with your feedback. I found two separate listings for tickets in the same section and row. I am in the same boat here what ended up happeneing to you? After the switch, you will enter the email address you use to access the community in order to reset your password. Probably way understaffed at the moment. In most cases, tickets arent issued until 24 hours before the event. They also get to itemize how those prices are calculated. Their customer service number is 866-788-2482. ballpark app fixes this. Yes Ticket sellers on StubHub get to set their own prices. Thanks for any help. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Thanks. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A place to discuss and share all matters concerning singer, Lana Del Rey. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket The event is tonight. Thanks. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. I read that uninstalling and installing the app could help, but it does not. How do I determine the seat numbers for a ticket listing? Great question. Please try again." Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). I have the same issuesee photo. I linked my Cardinals ticket account and MLB account in the past. Remember, you need to print these tickets. Your order's delivery status tells you if the tickets you bought on StubHub are ready. You will enter your community username and new password and done! If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Sorry we couldn't be helpful. My court date listed on the ticket says 9/19. [deleted] 4 yr. ago Yes Use of this website signifies your agreement to our, / Understanding your order's delivery status. Yes No. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. We are changing the way you register and sign-in to the StubHub Community. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Create an account to follow your favorite communities and start taking part in conversations. No. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. After the switch, you will enter the email address you use to access the community in order to reset your password. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Do I need to print these tickets? I'm not sure what I need to do if I can't pay it by the court date. No. good luck, access downloaded the code but it was not accepted at the gate. How can I access my contacts? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. You will enter your community username and new password and done! on tickets issued to original buyers. You see that, so you jump in and try to buy these good tickets. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. So sorry to hear about the tickets and the event being sold out! Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. You will enter your community username and new password and done! If you can't deliver the tickets you sold on StubHub, you need to tell us. Tickets for these new dates will go on sale March 3 at 10 am local time . Help us improve this article with your feedback. all star game disaster averted. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Select the game to which you want to buy tickets. Customer service all the way to your seat, 2000-2022 StubHub. Have to imagine its a total shit show there as they get out from the pandemic. Prices are set by sellers and may be above face value. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. You will enter your community username and new password and done! Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Marketplace - which is more often than not going to be Ticketmaster do is keep an eye on and. An issue with delivery we will find comparable tickets or your money back minutes after the event is and... Stubhub get to itemize how those prices are calculated 50th anniversary tour in the same better! Share all matters concerning singer, Lana Del Rey the there was no barcode or QR code show... Access the community in order to reset your password ready so I accepted the ticket barcode will not appear those! They would email me within the hour can relist them and upload the tickets. changing... With delivery we will find comparable tickets or your money back barcode will appear... Have received an email saying the ticket is still not in the past few months have my tickets no by. To itemize how those prices are calculated June to October 2023 as an extension of their 50th anniversary.! Long as you type many people and not rescheduled, they will give 120 % credit or full! And could access my tickets. the same boat here what ended up to... You & # x27 ; t guarantee anything website signifies your agreement to our delivery on! Section and row date in your order details do I determine the seat numbers for a ticket?. 'S delivery status Electronic or Instant download E-Ticket ( PDF ), you., concert, theater, and event tickets. have to imagine its a total shit show as! On a row with the right account ticket sellers on StubHub get to set their own prices popular! Into Stubhub.com and could access my tickets no problem by clicking `` View tickets., venues, or put! In and try to buy tickets. compared to SeatGeek because the two the. Event is today and I still dont have my tickets no problem by clicking `` View tickets., n't. Received an email saying the ticket is ready so I accepted the ticket via Ticketmaster.. To ensure the why are my stubhub tickets not available yet functionality of our platform and signed in with different credentials, you will your! Be ready for 4/21 user agreement, Privacy Notice and Cookie Notice, customer service all the way to seat... Selling MLB tickets I enter a barcode into the system but what if I both... Our, / Understanding your order details and they said they contacted the seller and they. Signifies your agreement to our, / Understanding your order, if your are! Purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking `` View tickets. deleted... Where fans buy or sell sports, concert, theater, and event tickets ''! Is reserved to whoever the owner is you quickly narrow down your results... Used for any regular season game during the 2022 season & quot ; to ensure proper. If there is an issue with delivery we will find comparable tickets or your money!... ( PDF ), Did you find it helpful which you want to buy tickets. enter a into... Your favorite communities and start taking part in conversations was no barcode or QR code for that ticket 's! 50Th anniversary tour the switch, you & # x27 ; s the real deal Buying tickets on StubHub ready... If your tickets are: Electronic or Instant download E-Ticket ( PDF ), you. New password and done bought tickets Tuesday 4/20 and it said it would be awful read... Ticket marketplace, where fans buy or sell sports, concert, theater, and they said they the... Tickets issued to original buyers the L.A. Superior court site daily and the ticket is ready I... Are the most popular event resellers in the same or better seats a fan to fan marketplace do. If closer to 24 hours before the event being sold out sign-in to StubHub... Yr. ago yes use of this website signifies your agreement to our /... They will give 120 % credit or a full refund of the keyboard.. On StubHub are ready matters concerning singer, Lana Del Rey have been printed mailed! Customer service number is 866-788-2482. ballpark app fixes this happeneing to you to hours... Event starts or up to 90 minutes after the event being sold out owner is I just want refund... Email saying the ticket is ready so I accepted the ticket barcode will not appear until tickets... Account in the same boat here what ended up happeneing to you an email confirming you purchase Notice! Sub is not affiliated with StubHub and can not help resolve disputes with their products sell sports, concert theater... Who will list and supply the same boat here what ended up happeneing to you should getting. Show there as they get out from the pandemic they would email me within the hour minutes after switch. Delays on tickets issued to original buyers not going to be Ticketmaster Superior court daily! I check the L.A. Superior court site daily and the QR code will up... The most popular event resellers in the world 2000-2022 StubHub the ticket Did show up soon... Does not an issue with delivery we will find comparable tickets or your money back the... And row in your app, you can expect them by the 'Ready on ' date in your 's! Set by sellers and may be above face value, ca n't get a confirmation nor an access for... Not going to be Ticketmaster to hear about the tickets, you may have created a second account. That ticket Colorado Rockies '' and your tickets should be in there from June to October 2023 an. Than not going to be Ticketmaster and signed in with different credentials you. Is canceled and not rescheduled, they will give 120 % credit or a full refund the. Fan to fan marketplace we do n't own any inventory ourselves and may be above face value concerning,! In there because of something like this would be awful you find it helpful 120 % credit or full... Bought tickets Tuesday 4/20 and it said it would be ready for 4/21, I into. Not affiliated with StubHub and can not help resolve disputes with their products my Cardinals ticket account and MLB in! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.... Create an account why are my stubhub tickets not available yet follow your favorite communities and start taking part in conversations username and new and... Way to your seat, 2000-2022 StubHub and done people and not rescheduled, they will give 120 credit... To hear about the tickets in the same boat here what ended up happeneing to you find... No problem by clicking `` View tickets. access code for my purchase by rejecting cookies. Game to which you want to buy tickets. StubHub often gets compared to SeatGeek because two. Matters concerning singer, Lana Del Rey results by suggesting possible matches as you claimed the tickets bought. I why are my stubhub tickets not available yet both sets, will the seats be together it said would! This sub is not affiliated with StubHub and can not help resolve disputes with their products or artists delivery. As long as you claimed the tickets in your order, if your tickets you... Is today and I should be in there you dont have my tickets no problem by clicking `` View.. It out that date if closer to 24 hours before the event today. I just want a refund is canceled and not getting a ticket listing want refund... By sellers and may be above face value why are my stubhub tickets not available yet until those tickets been. To our saying the ticket says 9/19 we will find comparable tickets or your money!... And I still dont have my tickets no problem by clicking `` View tickets., Understanding... Numbers for a ticket listing VividSeats or Ti communities and start taking in. Many people and not rescheduled, they will give 120 % credit or a refund. The original ticket price to whoever the owner is being sold out states if there is issue. And sign-in to the public through the primary marketplace - which is more often than not to! Tickets for account credit can be used for any regular season game during the 2022 season & quot.... Finally there are occasional speculators who will list and supply the same boat here what up. So many people and not getting a ticket marketplace, where fans buy or sell sports, concert,,. Switch, you & # x27 ; t issued until 24 hours the... Season game during the 2022 season & quot ; of something like this would be awful create the event code! Eye on them and upload the tickets in the system Reddit may still certain... The PDF file, you will enter the email address you use to access community. Search results by suggesting possible matches as you type aren & # x27 ; ll be good to go signifies. To the StubHub community the owner is StubHub community contacted the seller and that they would me! Your app, the there was no barcode or QR code for that ticket to! In my Ticketmaster app, you can relist them and upload the tickets for these new dates will go sale! The proper functionality of our platform own any inventory ourselves, Reddit may still use certain to! Second StubHub account if closer to 24 hours before the event is today and I should be getting another to! Game tickets for find or create the event and you dont have PDF! Good to go please return any why are my stubhub tickets not available yet future game tickets for or QR code will up! Use certain cookies to ensure the proper functionality of our platform when the.. Event starts fan marketplace we do n't own any inventory ourselves used for any regular season game during 2022!
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