Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. Depending on where in the world you live and how big your order is. __("items") : __("item") }}, Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. they do not make it clear things are not returnable or can only be returned if "unopen & unused" who the heck gets something and return it right back w/o trying and deciding it doesn't work for them. And then ship it from their warehouse to your preferred destination. Be aware guys just take screenshots of all your purchases! Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. In order to protect the security of the account holder's payment card, we sent you a verification email. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. Used 6 Times. Select the return policy you want to add an exception to. Some products may have different policies or requirements associated with them, please see below for products under special categories. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Note that Yamibuy has a separate return policy page for each product category as well as this general page. It makes grocery shopping so easy that It saves sooooo much time. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Please email our customer service team at help@yamibuy.com to request an RMA, number. New Product Sale 2020 - 10% Off With Code: Yamibuy will process your request within 1 to 3 business days and . ), Yami will not be responsible for the refund of the fresh products in the package. and request for a return within the return period. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Thanks. For exact processing time. It has over 30,000 5-star reviews. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer talk about Order & Return~, Please select feedback type(Select at least one). Initially I thought it must have been a mistake. A return and refund policy is an agreement between customers and your business regarding returns and refunds. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Theyre telling me I need to hire a customs broker. We will notify your refund once we have received and processed the returned item. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. please stop using the product and seek medical attention immediately. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. It's not likely my shipment is going to go out on time over this, either. talk about Order & Return~, Please select feedback type(Select at least one). If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. Yami has a very strict information security system and measures. We never sell customer information for profit. you may request a return within the return period. Lost package Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Do not give your money to these scammers. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Yamibuy Return Policy. click My Orders Or you can contact customer service to cancel your order before it's shipped. Basically, this would provide enough information about the content of the website . Ive spent over $900 in the last few months on Yamibuy to find out. If you contact them within 14 days, they'll refund you in the form of points in your account. If the items are out of stock, we will process a refund for you. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. If you have any questions, please contact us at 800-407-9710. How Long Does It Take for Korean Skincare to Work? I canceled the order, and I won't use yamibuy anymore. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. I placed an order from yamibuy Japan fulfillment center. Yami was my preferred online retailer for Asian goods until this week. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Reasons such as: Unable to use the product due to allergic reaction. Earn $5 in points by referring a friend to Yamibuy. I ordered a chest freezer from Amazon. Yamibuy does not have the ownership of such items. For overseas sellers, for safety their package may request signature or recipient on delivery. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Due to food safety, baby formulas are no eligible for return. I don't understand what's going on. All from home, therefore you dont even have to leave the house. US doesn't charge duty for packages <$800 in value. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. Ramen noodles from Yamibuy, and luckily they actually had it! We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Category:Food, Beverages, Snacks, Dry GoodsReturn Period:Within 7 days of receipt of shipment. Product that are altered, washed, or worn are not eligible for return. Verified Used 398 Times. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Payment Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. In this article, Ill explain the average shipping times, how to order, and more. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Free Shipping & Returns. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Create a list of items the rule applies to. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . you will be responsible for shipping. Ended up paying over 100 for a 30 DVD. Who pays the shipping charges for returns. Within hours my reviews were deleted. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. 3. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? The item must be in new and unopened condition, and request for a return must be within the return period. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? If you receive products that is defective. Honestly, ordering from Yamibuy every week has been the best improvement in my life. If a restocking fee is charged. Geared toward high school seniors headed to college. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. All product pictures are for reference only. Pictures on our site are for reference only, actual items may appear differently. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Yes, Yamibuy ships to the US. We apologize that your order didn't go through our system because of the credit card high-risk control. Just yes, it's me, I'm sketchy, not you. Let us email you when fresh coupons are found. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Learn more, Your suggestions help us improve together, Please contact to Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. However, you can use sourcing agents that order it for you. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. we may not be able to offer an exchange or refund. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. baby formulas are no eligible for return. Very happy with my purchase. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. and/or to ensure enough balance in PayPal account to succeed transactions. Create your referral link inside your Yamibuy account and share it with friends. In my most recent order, there was about $25 of damaged goods and after sending photographic proof to customer service as requested, they only offered $5 as compensation.Plan to be following up with PayPal to settle dispute.Update: Claim escalated with PayPal. Items due to transit damage may be subject to return after inspection. please contact customer service within 24 hours from the actual day of receiving the order. Marketplace Return Policy Food/Beverage/Consumable Product Return Policy (Yamibuy). Items due to transit damage may be subject to return after inspection. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. The item must be in new and unopened condition, and request for a return must be within the return period. What a garbage way to treat a new customer. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Tip. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Press question mark to learn the rest of the keyboard shortcuts. Ends soon. Refunds will be issued upon completion of inspection of your return. we will send you a free return shipping label: Product is defective or have quality issue. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. I regret buying. And now We apologize for any inconvenience. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{
Our CS email is help@yamibuy.com our phone number is 800-407-9710. He loves to write about his experiences and share them with others. New Year's Day . Any remove or scratched off authentication mark is ineligible for return. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. Though they do ship from the US, so it should be quick. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! I will be seeking a new vendor immediately. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Thank you. (April 2022) Looking forward to hearing from you.Thank you for contacting Yamibuy. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Request one from Yamibuy, Have questions about coupons on this page? Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Please be sure to double check the expiration date or shelf life of the product. Unfortunately, thats always a likely outcome for companies who dont lie on the import from. Shipping details is listed on the product pages. Clearance products that were advertised as near expired or marked with imperfection. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. please make sure to check your shipping information, and contact information is correct/valid. When you say Yamibuy "domestically" do you mean within the US since theyre in California? If you have any question or concern regarding the authenticity of the product you received. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. If a restocking fee is charged, it will be deducted from the total refund amount. If there is no recipient on delivery, package may be returned to sender. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Shipping is fast and arrives within a few days. You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. They either dont ship as fast as Yamibuy does. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Any missing articles may result in delay processing or rejection of your RMA. Fragile parts or accessories may be replaceable by the product manufacturer. That's cheating and unfair to customers airing their views or looking for feedback of others. Obviously I have no control over how long my package is being held at customs. WTF. please contact customer service within 24 hours from the actual day of receiving the order. failing to sign in time or no valid proof are not eligible for return. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. save money. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. All products listed on the Market Place are shipping directly from 3rd party vendors. Upon completion of inspection of your return our seller will process replacement. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? If there is anything wrong with the product. Refunds will be issued upon completion of inspection of your return. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Read more about that here. It might not be faster than going to a local store, however, it is better if youre ordering in bulk. For exact processing time, please refer to the right side of specific product page. Urgh. In fact, they have a wide range of different types of alcohol. Electronic items such as concert tickets, Please check the details of your order carefully before placing it. You understand that you are responsible for paying these charges. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. 2. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Home; Holiday Sales. Is Yami's such request even legitimate? In most cases your refund will automatically go back to the original form of payment used for the purchase. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. You can also reach the Yamibuy team on social media platforms like Weibo, WeChat, and Facebook. As you might know now. 7. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. We understand your concern very well. we can help contact our seller requesting full refund. If your product falls under the below special categories, additional terms may apply: 1. Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. Please make sure fresh produce, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Please be sure to double check the expiration date or shelf life of the product. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. Tip: Your orders are protected by the Google Guarantee. Any remove or scratched off of authentification mark is ineligible for return. The email format is not correct, please re-enter! Shop the 11.11. Fulfilled by Yami. Here are 8 tips for writing great reviews. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! 6. Upon completion of inspection of your return our seller will process replacement. If you are not familiar with the product. Please ensure you are available to receive the package on the first delivery attempt. Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? those balance will be refunded first then the original payment method. Customer Service Ive ordered from Yamibuy many times in the past, and all without any issues. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023.
Does Yamibuy Ship To The US, Canada, And The UK? The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. You probably know why. So I posted a two star review with comments. This address receives tons of packages from Amazon. Upon completion of inspection of your return our seller. Read the entire delivery page for more information on Yamibuy shipping. Most of them are from Japan, containing about 10 to 15% in each bottle. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. Any missing articles may result in delay processing or rejection of your RMA. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. Shipping to the 48 contiguous states is $5.99. They offer a wide range of products and ship worldwide. In order to protect the security of the account holder's payment card, we sent you a verification email. I will give it a try :). I should probably just have them send it back at tots point. If you arent satisfied with the condition of the products received from us, you may request a return within the return period. I downloaded the app and placed my first order yesterday. Absolutely unethical, dangerous, and ridiculous. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. Then ship the products to your preferred location. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. please contact Yamibuy Customer Service. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Apple Holiday Returns Policy. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. We will refund you the product(s) and shipping fee. Made a $50 purchase. FedEx delivered it to the wrong address. From the tools menu, click Shipping and returns, then click the Return policies tab. you have the option for a refund or a replacement. . Reach out to If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. Thank you for your understanding. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Then its better to order from Yamibuy. please contact customer service within 15 days from delivery date. Browse the latest coupon statistics and trends for 2021. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. Any remove or scratched off of authentification mark is ineligible for return. If the manufacturer is unable to replace the damaged part or accessories. Thank you for your understanding. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. Its like a hub with everything from China, Korea, Japan, and Taiwan. If you buy directly from Yami buy theyre very fast theyre pretty fast. On Yamibuy you can compare all the prices with other Asian stores. I'm looking at buying snacks that dont have that long of a shelf life. Contact Yamibuy by emailing help@yamibuy.com. Due to delayed report it is not eligible for return. You understand that you are responsible for paying these charges. Wait a few days and your order will arrive at your home. You do not need to return the item to us. it costs more already for 10 sheets comparing to other brands.
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