Thank you for your post and welcome to the forums. Go to Features & Settings and click Voicemail Settings. To keep your messages secure you need to set up a voicemail PIN. I'm now abroad and unable to access my messages. Find out how in the How to turn off data roaming section above. Phone unlock PIN If you've forgotten your phone unlock PIN, you can reset it. Epic Samsung Care Ambassador. You can see which locations are covered by the Virgin Mobile network and check roaming charges on the Roaming Hub. on 4 Enter a new password. 10:54. 2 Select "Reset Voice Mail PIN" > Reset the password and select a wireless number from the drop-down men > "Submit". I tried all the important numbers I may have used but now it's locked and the customer service line tells me to come here. Please look out for the purple envelope in the top right of your screen. If you have any problems with switching on roaming or with your APN settings, just text us the issue for free on 07533 016 422* between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday, and one of our team will be happy to help. 2. Follow the instructions to create a 4 to 10 digit PIN. Try turning the phone off and then back on again. So the first time you use the PIN, youll just need to enter 7890. on I am sorry to hear you are experiencing issues accessing your voicemail whilst abroad, we will be able to help. Please be aware, then when outside of the UK, the "789" short number to call our team won't work, instead you would need to call +44 7953 967 967, which will put you in touch with the team.I'm going to drop you a private message, so we can look into getting a Voicemail PIN sorted. Voicemail 901 is your answerphone. The default code for O2 voicemail is 8705, I'm not sure if you need to call from your original handset/sim to change it though, so it may not work. on (province:)including: /en/support/content-faq/how-to-reset-your-voicemail-pin.inc, (province:)including: /en/support/content-bottom/support-bottom.inc, (province:)including: /en/support/content-bottom/support-bottom-communityforumFAQ.inc, Enter email address to receive confirmation and hit the, Voila! I am also abroad at the moment and did not set up a PIN. On your iPhone: Tap Voicemail, then follow the instructions. You can find out how to select a network on your phone manufacturers support site. Sorry to hear that you have been having voicemail issues. 2. follow the instructions for setting up a PIN. You will be prompted to enter a new PIN, and re-enter it to confirm. Everyone can add 30 seconds ring time, including you. on You'll need to contact Customer Services. Choose the option to hear your voicemails. Sounds simple, but it'll refresh the network signal on your phone and, more often than not, it does the trick. Hey there, we think you're in Ontario. There are a few things you can do to make sure your phone is ready for your trip abroad. on I have received your PM and will reply shortly, however please do not send Private Messages we are not expecting as they can very easily get buried under other messages and you might not get a reply. 16:48. 08:28. If you've forgotten your Android device's voicemail password, you'll need to contact your phone carrier to reset it and regain access to your voice messages. 07-08-2021 Monday to Saturday: 9am -9pm (Local time). Message alerts are free text messages that tell you when you have a new voicemail. on How to make a Boost Mobile payment: By phone. I would very much appreciate it if someone could help me with this. Sorry you're having some issues accessing your Voicemail. So dont go for repeat or consecutive numbers, or the year you were born. Heads up: Internet Explorer is retiring on June 15, 2022. You will need to have a My Account profile set up in order to access your account. 16:31. Sorry that you're having issues accessing your Voicemail whilst away. Try your birthday, your kids' birthdays or any other date important for you. 09-07-2020 Simply sign in to see how much data, minutes and texts you've used and how much you have left. 0 Kudos. Your new PIN can not be only digits from the same row on the telephone. If youd like your Virgin Mobile phone use mobile data abroad, youll first need to turn on roaming. Ask questions and find helpful answers from other Virgin Plus Members. I have been unable to locate your account from your Forum post so have been unable to check this for you as yet. - edited ---------------------------------------------------------------. 1. Go to Virgin Mobile's website to recover your PIN if you absolutely cannot remember it. While you're listening to a message you can press: After you've listened to a message you can press: If you're a Pay Monthly customer, calls to 901 are free. But the truth is that its pretty easy to hack into someones voicemail if you know, or can guess, their PIN number. As this MVNO operates using EEs network, its voicemail protocols are near enough identical, right down to the disallowed default PINs. Check your messages when Visual Voicemail isn't available. If you have forgotten your PIN, you can reset it at any time by texting RESET to 802901. 1 Open your iPhone's Settings. CS can set one up and issue you with a temporary pin for use while abroad, which you would change when back in the UK. This number is your security key to access your account over the phone, online or when you call customer services. Enter the eight-digit authentication code you created during setup. *The text is free for Virgin Mobile customers, or will be charged at your mobile providers standard rates. But for voicemail access from abroad, you usually need to have a voicemail pin set-up before leaving the UK. To do this, you call 1571 from your home handset and follow the set up instructions. Take a look at our useful self-help guide. Before you travel, youll need to make sure you know your PIN. Devices are subject to availability. Select Messaging Assistant. Check out the Roaming Hub for call charges when roaming. I will send you a PM now - you will be able to find this in your Inbox in the top right corner of the page. Dial 901 for voicemail as normal. Call voicemail, use the wrong PIN, choose to Request a new PIN a temporary PIN will be texted to you. dial 901 from your O2 mobile press * choose option 3 follow the prompts to personalise your message. Tap on My plan & add-ons. Please look out for it in the top-right, purple envelope.Thanks, New around here? You should be automatically reconnected to our network when you return to home after your visit. You're all set! You may find that your hotel or a nearby caf has Wi-Fi, and theyll be able to tell you whether its free or not. Sign up now and get access to your account 24/7. You'll use this to access your voicemail, even from another phone. 12-07-2020 09:33, Thanks for posting and welcome to our community , I'm sorry to hear you're having some issues with the voicemail PIN, so I can help I've sent you a private message (purple envelope, top right hand corner), on An adviser will help you reset your passcode. Go to Voicemail and click Edit. Do not actually know if it's possible to set one up while abroard or if there is a default one?. An adviser will help you reset your passcode. Check with your travel provider for exact details of the mobile options available on your trip. Then follow the prompts to set up your name and greeting. Click Passwords. Tap on the Add-on settings tab. To purchase products or services, or to move your services, call us to speak with an agent. High security - you'll need to enter . Your new PIN must be 6 digits long. Reset your PIN online Go to your myAT&T account overview. What is the default PIN for Virgin Media? For the best help experience,. . Press *#67# on your mobile and press dial. How do I change my Virgin Media PIN? 30-09-2019 27-03-2019 If youre unsure how to do this, check out our device guides. Theyll then be prompted to enter the PIN, which, if guessed correctly, will allow them access to your messages, personal greeting, mailbox settings, the lot. 08-08-2021 28-07-2020 To do this, you call 1571 from your home handset and follow the set up instructions. He has been published in the "Celebration of Young Poets" and has an associate degree in communication and media arts from Dutchess Community College, and a bachelor's degree in broadcasting and mass communication from the State University of New York, Oswego. If you remember what numbers you used, but not the order, try to rearrange them. New keys: Press 4-1-2 to set up your new PIN. Since phones are so valuable these days, it might be worth getting yourself some mobile insurance. Thanks for posting on our community forums. As with EEs voicemail PIN numbersVirgin Mobiles can be anything from 4 to 10 digits long and you wont be able to choose aPIN thats fewer than four digits, made up of consecutive numbers (1234), repeated numbers (4444), contain any part of your mobile number in the same order or be one of the aforementioned previous default PINs in this instance 1210, 2580 and 7890. Giffgaff likes to do things a little differently. Hold 1 on your Virgin Mobile phone to access your voicemail as normal, press option 2 and then follow the guided instructions. This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? You can also check your APN settings. Call costs may vary. You then have to call your voicemail from your Giffgaff phone using this new temporary PIN to sign in after which youll then be prompted to set a new PIN. 12:15. Youll need your temporary PIN to access your voicemail so before you forget ithit the. Click Submit. Click Submit. If you know your PIN is based on a specific date, make the date six digits and use zeros when needed. Press "4" to change the passcode. Currently in Spain. Enter your new voicemail PIN and confirm the new PIN. Please enter a valid email address using the format example@email.com. HOW TO CHANGE YOUR PIN with Virgin Mobile - YouTube 0:00 / 1:54 HOW TO CHANGE YOUR PIN with Virgin Mobile Virgin Mobile USA 25.4K subscribers Subscribe 23K views 7 years ago Learn how to. Within a few seconds you should see a number on the screen. If you want to swap between the two, call 1710 free from your mobile. 17:13. Welcome to the Community and thank you for posting. How to do this depends which phone you have. Current keys: Press 4-2-1-2 to set up your new PIN. And if you got your SIM card after December 2017, you can also extend your ring time by: For this to work, youll need to have set up your voicemail PIN before you left the UK, and heres what else. Voicemail pin required, I've never set one ? Give us a shout at 1-888-999-2321 and we'll help you out. on Go to Virgin Mobile's website to recover your PIN if you absolutely cannot remember it. 15-12-2022 12:08. To change it, simply call 123 again, enter your old PIN and follow the prompts to change it, which will require you to press option 4, option 2, option 2, then enter a new PIN followed by the # key and then a repeat of the new PIN, once again followed by the # key to confirm. However, you will need it to be able to call in to listen to your voicemails. You can find out how by checking out Set up APN settings on mobile at the top of this page. on Using Virgin Mobile abroad has never been easier. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. There is no default pin for voicemail, if it's not set-up there is not a pin. It answers any calls you miss and lets you know when you have new messages. Check out your phone manufacturers support site to find out how. 7 to forward the message to another mailbox or leave a voicemail for the caller (Pay Monthly customers only). Hold down 1 to access the voicemail, then follow the instructions. Scroll to Voicemai l and select Check or manage voicemail. on . The roaming data cap will reset monthly on the 1st of each month. 08-09-2020 But I've never registered a PIN number ? Could you sent me a message so we can work on this? I only used voicemail last week and didn't need to PIN number then, on 11:45. Provide your method of payment. Internet Explorer is no longer being supported. Using data abroad can be expensive. Find out all you need to make the most of your phone while travelling, from data roaming charges to security and more. Sorry to hear you're unable to access your voicemails whilst in France. Some tariff extras are only available on the starting tariff, are not transferable, and may be lost if you change to an ineligible tariff. You'll pay the standard rate for BT Text from landlines for the SMS message sent to your mobile. If your voicemail didnt activate itself when you switched your phone on (it shouldve), sign in on Your Account and choose Plan & Device > Manage Services > Turn on Voicemail. Follow the instructions to record a friendly greeting. Check to make sure the data and data roaming options are turned ON in your device Settings. 10:36. Heres what it is, if you got your SIM card. Are you sure you wanna remove this phone from your cart? It is important to change or reset your password every now and then. Depending on where youre travelling to, you may be able to use your inclusive allowance of data, minutes and texts, just like you would at home. Call Virgin Mobile's customer service department and ask them to send to you the PIN. Any advice would be much appreciated. 10:34 Your new PIN can not be 3 or more of the same digits in a row. Devices; Accessories; Plans; Home Internet & TV; Deals; TracFone; Top . To find out more about the Community check out our Getting Started guide, on Copyright Recombu 2023. 12:20. Have the Account PIN (vKey) that you chose when you signed up. Whether you need to fix, build, create or learn, eHow gives you practical solutions to the problems life throws at you. You can also check the links below. 14:33. If youre going to one of the EU countries covered by Roam Like Home, you can use your inclusive data allowance while abroad at no extra cost. Check by signing in to Your Account or using the Virgin Mobile app. 9 to reply by text (Pay Monthly customers only). Every Virgin Mobile SIM card comes with a default PIN already set. Ignore the PERS message, if youre texted. That's to stop the voicemail hacking that was possible years back that was the root of the newspaper enquiries and legal cases - as that relied on the fact there was a normally a default PIN and it was enabled.So to access Voicemail remotely or when you're abroad, you have to have already set your own PIN from your handset when you're in the UK. Enter the new passcode you want to use and save the changes. For more information on the app, and links to download it, check out our Virgin Mobile app page. To do this: To adjust the call divert options in your phones Settings, check out our device guides or visit your phone manufacturers support site. Simply download the My Virgin Media app, or sign in below. Press "3" to access the Greetings menu. If you need help, check out our APN settings guide. Whats more, you wont be able to choose aPIN thats fewer than four digits, made up of consecutive numbers (1234), repeated numbers (4444), contain any part of your mobile number in the same order or be one of the carriers previous default PINs (1210 and 2580). Call 905 to access your voicemail, then press *. Or, visit your phone manufacturers support site. Virgin Mobile Forgotten your password? 24-12-2022 Also, please bear in mind that our website offers lots of helpful information and also, you can manage your mobile account from here. I seem to have the same issue: access to voicemail is locked, while abroad now, not sure pin was ever set up but tried some combinations few times. Youve Voicemail Plus, giving you room for 30 messages, up to 3 minutes long. News has been banned from Facebook in Australia, Hive Active Heating app: 10 useful tips and tricks. 27-03-2019 08-08-2021 21-06-2018 10:31. Its best to turn off data roaming when travelling outside of the EU. 17:55, on If you're located in. So when we reset your Voicemail did you receive a text message to confirm the new pin? I'll send you a PM shortly to get your mobile account details. Never worry about missing a call again, with MTN Voicemail.MTN Voicemail turns your mobile phone into an answering machine. 27-08-2020 Use the numeric keypad that appears on your screen. Plan and add ons will be removed. Virgin Mobile also said it too made customers change their PIN in the first instance but that if it issued a new PIN as part of resetting a customer's voicemail then it was up to the customer to . Have the Account PIN (vKey) that you chose when you signed up. Your home phone should ring 10 times before going to Free Voicemail or Voicemail Plus. This passcode ensures that unatuhorized users to do not have access to your voicemail account. 2 Tap Phone. Click Manage Device. Our device guides have instructions on each phone for how to change your unlock PIN SIM PIN Our device guides have instructions for each phone on how to change your SIM PIN In the Manage my usage section, select the number concerned and press Reset PIN. Kefa Olang has been writing articles online since April 2009. You still have items in your basket. 27-08-2020 Youll also need to make sure youve turned international call barring off if you want to make any calls while on your travels. If you (or anybody) enters the wrong PIN five times, your Vodafone voicemail will be locked and youll be sent a randomly-generated temporary PIN via text. When Voicemail answers, press # then enter your PIN. How to Connect My Laptop to My Phone to Use How to Check Your Virgin Mobile Voicemail How to Send Text From a Computer to a Virgin How to Change the Last Name on Facebook to How to Access Voicemail on an Orange Phone. 5 Tap Done. Re: Voicemail pin required, I've never set one ? Hi @abrach, sorry to hear this! Access to voicemail while roaming requires a PIN for security reasons, if a PIN was not been set-up while in the UK before leaving - your a bit stuck, there is no default PIN. 21-06-2018 I can't access my voicemail without a PIN number. I can't access my voicemail, says pin not correct, but is the only one I've ever used. The easiest way to check your remaining allowance is by using the Virgin Media app. To find out more about the Community check out our Getting Started guide, on press and hold 1 if you're calling from another phone, dial: 07953 222 222 (UK) or +44 7953 222 222 (abroad) you'll need to have set up and be ready to enter your voicemail PIN to listen to your voicemail messages from another phone For example, set 30 seconds for six rings. 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Ithit the this to access your voicemail so before you travel, youll need to have voicemail! Pin can not remember it ll need to have a my account profile set up instructions TracFone... Home handset and follow the guided instructions at any time by texting reset to 802901 any by... The instructions security - you & # x27 ; ll Pay the standard rate for text!, up to 3 minutes long did not set up instructions on this calls! Remaining allowance is by using the Virgin Mobile abroad has never been easier 3 or more the!