Dont write off Mexicos Riviera Maya just yet. We are SO glad we made the right decision to stay at Hyatt Ziva. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Hotel COVID-19 testing will be a must to get the travel industry moving again. NerdWallet strives to keep its information accurate and up to date. We stayed in the Turquoise Tower on the 9th floor.what a view! We may receive compensation when you click on links to those products. That said, please trust Jorge, Fernando, David, Paulina, Freddy and Barusch will be recognized and cheered for the outstanding Service from the Heart they are providing every day.On behalf of all Hyatt Ziva Cancun associates and myself, we genuinely hope to have the opportunity of welcome you and your family members back again soon.Sincerely, with a Service from the Heart.Thelma C,Guest Relations, This is the version of our website addressed to speakers of English in the United States. Guidelines and services vary by destination. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Dear JaneKR37,Thank you for taking the time to share with us a 5-bubbles review, we highly appreciate the confidence you have deposited in choosing Hyatt Ziva Cancun All-Inclusive Resort to spend the best leisure time in Cancun; your first-hand experience really helps other travelers.On the other hand, we are delighted to know the level of service you received from the team members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who are continuously providing the highest level of hospitality to every guest. The United States requires from today all arriving passengers to have a negative Covid-19 test (read more here). To further care for any guest who is required to extend their stay due to a delay in testing or test results or a positive test result prior to their return flight, Hyatt hotels and resorts across Mexico, Central America, the Caribbean and South America will offer a specialTravel Delay Rate, extending a 50% and 25% savings on standard rates at full service and select service hotels, respectively, as well as up to a 30% discount on their food and beverage at the hotel (excluding alcohol). BEST FAMILY VACATION EVER at the Hyatt Ziva Cancun! The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. (Feb 2022), HELP - Secrets Royal Beach or Secrets Cap Cana - price/room, Tropical Deluxe Princess or Catalonia Bavaro B G & C, Bahia Fantasia Visit Advice and Contact Info, Holidaying with a 10 month old from UK. A stay at Hyatt's Andaz Mayakoba resort now comes with free COVID testing. IMHO, once you're at the resort, you can take various steps to minimize your risk by social distancing etc. You may test positive for weeks after you have recovered from the Covid-19: My Tale Of Covid-19 Tests. The current welcome offer on this card is quite lucrative. Check here before booking an award fare. Discard the negative views as they sound silly especially during a pandemic when you are fortunate to be able to travel. Airlines are required to confirm the negative test result for all passengers before they board and must deny boarding to those passengers who choose not to take a test. Nervous to travel during the pandemic but needed to sit on a beach. These cover destinations Americans can travel to relatively easily, such as the Caribbean, Mexico, Costa Rica as well as South America. This offer is not valid Hyatt Ziva and Hyatt Zilara properties. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. I took my family including elderly mother who was not vaccinated at the time and she felt completely comfortable! To learn more about on-property COVID-19 testing options and the Travel Delay Rate, guests may contact the Hyatt Global Contact Center at 800-323-7249 or their hotel directly. Fernando and Jorge at main pool were outstanding every day, Oscar at the other pool was incredible and Connie, Ariana and Yessica at the spa were fantastic! OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Hyatt Offers Free COVID Tests at Some International Resorts Due to New Requirements. Food was good.I never stay at an all inclusive for spectacular food but here, it is good. Jorian Weiner Amazing as always. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Hyatt Hotels Corporation, a global portfolio of more than 950 hotels and resorts, including some of our favorite hotel brands such as Andaz, Thompson Hotels, and boutique Joie de Vivre and Unbound Collection properties, has announced that its resorts in Latin America and the Caribbean will offer complimentary on-site COVID-19 testing through May 31, 2021, for guests traveling to the United States. Reader Question: World Of Hyatt No Longer Extending & Exchanging Certificates That Expire On February 28th ? The Covid testing is a breeze and the staff protocols they have in place are expansive to protect resort guests. Conclusion Hotels near National Reef Park of Puerto Morelos, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin, Hotels near Parroquia Catolica de San Jose. Do not sell or share my personal information. If you end up stuck on vacation longer than you intended, your vacation could get a lot more expensive than you anticipated. Note: Certain regulations mentioned below, including the CDC's requirement of a negative COVID-19 test to enter the U.S., have changed since publication. This was their response (see last paragraph): Kindly be informed that the extension for testing will be in effect as long as the requirement for testing is in place to reenter the United States. This is the version of our website addressed to speakers of English in Canada. Club Corner Room is our favorite. Here is a list of our partners and here's how we make money. The location is amazing with Ocean views on 3 sides, crystal clear turquoise waters, beautiful suites and accommodating staff. Holiday Inn Sends Text Message Asking Tips For Staff? Although Marriott and Hilton offer it at some Latin American properties, Hyatt is the first major chain to offer widespread testing across all of its resorts in the region. Room service menu is expansive too. The Covid testing is a breeze and the staff protocols they have in place are expansive to protect resort guests. The best way to ensure a swell cancellation policy is to hold Hyatt elite status, as most reservations confirmed or changed by an Explorist, Globalist or Lifetime Globalist can be canceled up to 24 hours before the hotel or resort check-in time, as long as the hotels cancellation period is not more than 48 hours prior to check-in. The rooms are nice, comfortable and roomy. These special offers serve as an extension ofHyatts Global Care & Cleanliness Commitment,which enhances operational practicesat Hyatt hotelsduring the COVID-19 pandemic and beyond, with guest and colleague wellbeing as a top priority. CHICAGO (January 26, 2021) Driven by Hyatts purpose of care and to support the wellbeing of guests, World of Hyatt members and customers, Hyatt Hotels Corporation (NYSE: H) announced today that all 19 Hyatt resorts in Latin America have arranged for complimentary on-property COVID-19 testing through May 31, 2021, for guests traveling to the U.S. Effective January 26, all international passengers flying into the United States who are age two and olderincluding returning U.S. citizensmust provide proof of a negative PCR or antigen test, the results of which must be from no more than 72 hours prior to departure. Learn more. Cabo is next!More. Butlers make all your reservations for you so it is seamless. Guests may purchase additional on-property tests for a fee, which varies per property. All Hyatt hotels will work with local health authorities and follow local guidelines to make arrangements for guests who may be required to self-isolate after their COVID-19 test, either by accommodating guests on property or a local quarantine center. It was a very easy process. We believe everyone should be able to make financial decisions with confidence. 1-8 of 8 replies Sorted by. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The term Hyatt is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. As a reminder, complimentary on-site COVID-19 antigen tests are available to registered guests at our resorts in Jamaica and Mexico, based on a 3-night minimum stay, along with discounted COVID-19 PCR testing. Avoid those who are at increased risk for severe illness from COVID-19 for 14 days, whether you get tested or not. Results arrived the next day via email in both English and Spanish. In addition, Hyatt hotels in Mexico, Central America, the Caribbean and South America are extending a Travel Delay Rate to guests who cannot complete their travel due to test-related reasons, representing up to a 50% savings on standard rates (excluding Hyatt Ziva and Hyatt Zilara properties) and up to a 30% discount on food and beverage (excluding alcohol). Many hotels have rolled out improved cancellation policies in light of the pandemic, and Hyatt is no exception: Hyatt allowed most reservations booked on July 1, 2020, or beyond for arrival dates through July 31, 2021, to be canceled at no charge up to 24 hours before your scheduled arrival. Travel during Covid was made easy thanks to the Hyatt Ziva. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. On-site COVID-19 antigen tests are complimentary at our (ta && ta.queueForLoad ? If you dont get tested, its safest to stay home for 14 days after travel. Insight/Feedback on Monkeyland and Other Animal Attractions? The rate is valid for stays up to 14 nights, no minimum length of stay is required at this time and guests must book with hotel directly while on property. more, You seem to have JavaScript disabled. A stay at a Hyatt Place in Honduras or a Hyatt Centric in El Salvador wont qualify you for the complimentary COVID test. All you can do. Discard the negative views as they sound silly especially during a pandemic when you are fortunate to be able to travel. Pro-tip: if youre traveling with more people than two, you might want to book separate rooms so more people can take advantage of the complimentary tests. Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. Servers that bring drinks and food. It is good, however, that these hotels offer complimentary testing. It is all-inclusive but you will constantly be pushed for overly expensive up-sells: $79 lobster tail with your dinner, $200 massage, $150/nt for a swim up room. Super expansive beach with clean sand - Caribe side. Depending on the property, you'll either get a rapid antigen or RT-PCR test, both of which are approved per CDC guidelines. Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and convenience when staying at or considering travel to Hyatt properties in Latin America, said Mark Vondrasek, Chief Commercial Officer, Hyatt. Every person on property is respectful, caring and helpful. Covid precautions better than home People are proud to tell you they are vaccinated.Masks common even outside. The best way to ensure a swell cancellation policy is to hold. Hyatt Now Offers Free COVID Testing at All Its Mexico, Costa Rica, and Caribbean Hotels The global hotel company has made it easier for guests to get the now-mandatory test to re-enter the U.S. after international travel. Guests can visit hyatt.com/covid-19 for a list of participating resorts. That's exactly the case with the Amex Platinum card. Stay home for 7 days after traveling, even if you test negative. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If you have a positive result, do not travel. Cabo is next! This offer is not valid at Hyatt Ziva and Hyatt Zilara properties. Once you have booked a stay for 3 nights or more the resort does provide on property complimentary antigen testing. Hyatt The free COVID-19 tests are available for up to two registered guests per room at 19 participating resorts in Mexico, Costa Rica, the Caribbean, and South America. At this price point, i would have expected better meals. Alternatively, you may use, Hyatt Ziva Riviera Cancun Questions & Answers. In certain circumstances, one test type may be recommended over the other. It was pretty cool. Departure Tax: Do I have to pay to leave Cancun? Here are the terms and conditions of this program: The term Hyatt is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. Hyatt Hotels announced Tuesday, the same day the requirement took effect, that it would offer free COVID-19 testing at 19 of its resorts in Mexico, Costa Rica, the Caribbean and South America. Find the right card for you. My understanding was that you would not leave the room and they would bring you food. This is the version of our website addressed to speakers of English in the United States. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. What is VIP Service? Best of all, the tests are free. Hyatt Ziva Los Cabos, Mexico Hyatt is now offering on-site COVID-19 testing at all 19 Hyatt resorts in Latin America. For an explanation of our Advertising Policy, visit. The company came in No. Did you look at the Top Questions and see the link for Resorts Brand Policies (Testing, Quarantine, ETC)? Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. Alternatively, you may use, Hyatt Zilara Rose Hall Questions & Answers, Thank you for your question. While Covid has changed the breakfast buffet, plenty to choose from. (excluding Hyatt Ziva and . On-site COVID-19 antigen tests are complimentary at our Dominican Republic resorts with no minimum stay requirements, and on-site COVID . Super expansive beach with clean sand - Caribe side. 2. COMPLIMENTARY ON-PROPERTY COVID-19 TESTING: As an extension of Hyatt's Global Care & Cleanliness Commitment, Hyatt Ziva Cap Cana has arranged for complimentary on-property COVID-19 testing for guests traveling to the U.S. But here, it is good, however, that these Hotels complimentary. A Tripadvisor member and not of Tripadvisor LLC member and not of LLC! Per property the Hyatt Ziva Cancun property, you may use, Hyatt Zilara.... During a pandemic when you are fortunate to be able to make financial decisions confidence! You have recovered from the COVID-19: my Tale of COVID-19 tests is the version our... Elderly mother who was not vaccinated at the Hyatt Ziva, Hyatt Ziva Los Cabos, Mexico Hyatt used! After you have recovered from the COVID-19: my Tale of COVID-19.! Booked with american Express has expanded the Centurion Network to include 40+ Centurion Lounge and locations. And the staff protocols they have in place are expansive to protect guests! 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