The Food Lots of options for both food and drink. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). The staff in the restaurant and bars were very attentive and helpful. Zakynthos Town is within easy reach, too its just 15 minutes drive away. The hotel pool towels are grey and blue. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Review tags are currently only available for English language reviews. Staff- As most of the reviews state, the staff our very friendly and attentive. Im not a big dessert fan, however these were designed beautifully. We will discuss your comments with the responsalbe department to improve our services. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Everything is cooked perfectly and a good range of choice. Floors: 3. Which room amenities are available at TUI BLUE Caravel? Up another small flight of stairs. Which room amenities are available at TUI BLUE Caravel? As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. We stayed at the TUI blue caravel in Sept-22 with friends and had a great time, the hotel and facilities are top class. Great Hotel for couples! Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. All I can say is amazing. You get one free visit so book this as soon as you get your room number! There was entertainment each night with attentive table service. I told him we did not book a loft room and showed me the booking. reception we complained, asking politely to be moved but being told they were full. You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. The island didnt need to win me over as it already has my heart but now so does this hotel! Beach was a stones throw away, with nice warm water. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! a big thank you, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy to read that you enjoyed your stay with us. Yes the balcony was huge with the sea in the distance but not what we believed we booked. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Then A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. A few shops, boat trip organisers and car hire quads etc. Which languages are spoken by the staff at TUI BLUE Caravel? Also a spa but cant say on this as we didnt use it. Great Hotel for couples! We will forward your lovely comment to the whole team.We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager. But $200 for a massage !!!!! There was also no other storage so the room ended up very cluttered. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Please enable JavaScript on your browser and try again. Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. The island didnt need to win me over as it already has my heart but now so does this hotel! I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. The staff speaks multiple languages, including English and Greek. Drinks menu categories include milk tea, fruit tea, ice blended, mojito. My only feedback would be to have a bigger safe, as in. caravelresortspa.gr is using a security service for protection against online attacks. Entertainment was good. Available either in the morning from Zante harbour or the afternoon from Keri harbour, this half-day cruise is a real treat for all the family. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. Own or manage this property? Staff were on hand to assist and advise on dishes. I LOVED the design and interiors of our room. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Such a pity as our first visit was excellent. As our rep showed you the contract you could see its the room you booked with the large balcony. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. During the day, you can play tennis and basketball. This is the version of our website addressed to speakers of English in Malaysia. Good service, and the boba is so yummy! Food - delicious!! However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. We later discovered two other couples from the same block had been moved the next day. There'll also be two themed evenings a week. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. So you have to make meal times or else go hungry as there is NOTHING in between !! Will be going back next year!!!!! All staff. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! Dear Guest,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy that you enjoyed your stay with us. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Yes, guests often enjoy the ocean view available here. Pool bar Buffet restaurant Here, you'll find show-cooking, carving stations and a SENSFresh salad bar. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. Also a spa but cant say on this as we didnt use it. Even the toilet seat was stained yellow - not great for a four star hotel. I LOVED the design and interiors of our room. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Rooms: 238. We are more than happy to read that you enjoyed your stay with us. 4.5 Excellent 1,321 reviews #14 of 70 hotels in Tsilivi (Planos) Location Cleanliness Service Value Travellers' Choice Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. Rooms Cleaned every day to a high standard . We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. Poolside entertainment was a good laugh and the entertainment staff are so friendly. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Yes the balcony was huge with the sea in the distance but not what we believed we booked. We offer 3 days a week theme nights but the presentation is just on thursdays. Everything is cooked perfectly and a good range of choice. Please check your browser settings We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. We are more than happy that you enjoyed your stay with us. We are happy that you enjoyed your staff service. There was entertainment each night with attentive table service. Drinks and sandwiches are on the menu at the poolside bar. The bar and restaurant staff are good at remembering your order. Which room amenities are available at TUI BLUE Caravel? Lots of places outside of the hotel to book boat trips and quad bikes etc. Some entertainment was inside for no reason and had a Blackpool feel with people crammed into a small marble lobby sat watching, no one dancing .. quite awkward and boring . Are any cleaning services offered at TUI BLUE Caravel? Maybe it would help to move these indoors each night - as it didnt give a luxury experience. I LOVED the design and interiors of our room. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Water isnt warm but absolutely bearable and refreshing on a hot day. Apart from them, our tea menu offers delicious toppings such as pearls, pudding, aloe vera, lychee jelly . Claim your listing for free to respond to reviews, update your profile and much more. We are happy that you enjoyed your staff service. At. Still hold your breath walk in and you were fine in a few minutes. All I can say is amazing. White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. We are happy that you was satisfied with our staff and food. Only gripe was it would have been nice to have the plates warmed, however, it was all so tasty it didnt have chance to go cold. Went out most nights Food Fantastic food in general BUT you must eat formally - no snacks on your sun-lounger or between meals , this place really needs a pool snack bar. Upon arrival we were taken to our room, opened the door took one look and went to reception. Own or manage this property? You can find this information at the BLUE app and also our staff is always happy to help. One negative of the main pool loungers is the stale water smell. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Kind regards, George Balaskas Hotel General Manager. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. We did some water sports a short walk away - very reasonably priced. The staff speaks multiple languages, including English and Greek. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. The hotel manager was always around and was very polite and friendly. Are there opportunities to exercise at TUI BLUE Caravel? We hope to welcome you back in the near future. The service requires full cookie support in order to view this website. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Tui also run excursions, one of which we went on to smugglers cove. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Poolside entertainment was a good laugh and the entertainment staff are so friendly. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. Decent choice of food and we thoroughly enjoyed over our 10 days. Staff were on hand to assist and advise on dishes. thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Beach is lovely. We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager, Just returned and as others have said I have mixed feelings - but overall not a 5 star and a lot missing ti make this feel like it. Watching ppl get into the freezing pool was entertaining lol . Come on tui !! Wed been to Rhodes later in the year and found a bus every hour. Yes, guests often enjoy the ocean view available here. For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. We did some water sports a short walk away - very reasonably priced. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. I cant think of anything I would change about this hotel . Absolute bliss! Rooms Cleaned every day to a high standard . We are happy that you enjoyed your staff service. The drains in the bathroom smelt badly on the first few days but got better as the week went on. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. Negative mini bar knock and door and come in regardless. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Yes, guests often enjoy the ocean view available here. Most by the main pool are reserved or occupied by 9am. Please be kindly informed that the description Loft comes from the contract. There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. Theres lots of exercise classes and games happening each day to get involved in. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Room types may vary. You get what you pay for with this kind of thing and I definitely think it would be worth paying a bit more and getting some quality bands/entertainers. The drains in the bathroom smelt badly on the first few days but got better as the week went on. We hope to welcome you back in the near future. Unless you pay 15 charge a round to have room service !! The bar and restaurant staff are good at remembering your order. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Mini bar was always topped up daily with free drinks and the maids did an excellent job. As a result we had about 4 hours sun in block 3 and the pool was totally freezing! After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Yes the sunbeds were full by around 10am but everyone looked to have got one, noone was on the grass. We hope to welcome you back in the near future. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Your feedback is very important for us to improve our services. My only feedback would be to have a bigger safe, as in. You'll have one visit included in your stay. Lots of places outside of the hotel to book boat trips and quad bikes etc. Our colleagues showed you the bottles and you agreed that the water was fine. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . The Food Lots of options for both food and drink. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Please be kindly informed that the description Loft comes from the contract. Beach was a stones throw away, with nice warm water. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. Overall a really relaxing break at a very laid back peaceful hotel! Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). We are sorry to hear that our evening programm didnt suit your taste of music as we offer a big variety of musicians.Please be kindly informed that our breakfast start from 7am till 10.30 am, snack bar opens from 12am till 4.45pm, lunch at the main restaurant from 12.30pm till 2.30pm, dinner from 6.30pm till 9.30pm and our late snack from 10.30pm till 11.30pm. Which languages are spoken by the staff at TUI BLUE Caravel? Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? from reception to service staff were extremely friendly and engaged with everyone. We are sorry to hear that you didnt enjoy your stay with us. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. Great evenings are for a drink on hand and this view Hello from #Caravel Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. Poolside activities available for those who wished. Our experience of Tui Caravel is nothing like the 5 star reviews we read about. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! This is not a south facing hotel so NO rooms get sun all day. The spa staff do also come round offering 3 minute massages, but this is not a feature of the hotel, but more touting for business, so generally target young to middle aged women. We are sorry to hear that you didnt enjoy your stay with us. Plenty or sunbeds in different areas. Are any cleaning services offered at TUI BLUE Caravel? Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! reception we complained, asking politely to be moved but being told they were full. It did seem that we actually got quite lucky with our room as there were loads of requests by other people to change whilst we were there. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. The fabulous spa photos Tui and Caravel display are a total misrepresentation!Ill just post our photos and you can see for yourselves.Only pro was hotel staff and food.More, Dear Guests,thank you for taking your time to write this review. What food & drink options are available at TUI BLUE Caravel? Again not 5 star not good at an all inclusive to be going hungry The a la crate restaurant was very good but again needs extending .. very small and met many people who couldnt get booked in at all during their stay. The service requires full JavaScript support in order to view this website. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. Really cant fault this hotel. And on the dining front, there's a buffet place and an la carte restaurant to choose from. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. We will share your lovely comments with the whole team. All I can say is amazing. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Spa is very expensive so didnt try it ! Please note, there's a smart casual dress code for dinner - gentlemen are required to wear long trousers. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! There are set times to eat and nothing to eat between these times. This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. Dinner has three theme nights, Greek, Gala and seafood, all were really good. Yes, free parking is available to guests. One negative of the main pool loungers is the stale water smell. The late snack buffet which was advertised as open for an hour slot after the main restaurant closed at 9.30 - 10.30pm NEVER happened. Also had a bottle of wine awaiting on arrival - all great touches. Yes, it offers reduced mobility rooms and facilities for disabled guests. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Fridge replenished each day with fresh water and juices. Please, be kindly aware that your feedback is highly appreciated as it makes your blue team better. Beach was a stones throw away, with nice warm water. In ours the water was running brown and there was a constant sewage smell in the bathroom. We also ate out four times because of this. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. What food & drink options are available at TUI BLUE Caravel? There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. Hotel TUI BLUE Caravel (formerly Sensimar) | Greece | TUI BLUE Dream holiday at the 5* adults-only hotel TUI BLUE Caravel, Zakynthos Near beach All-inclusive Rooms with pool Spa & BLUEf!t Read more here! Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Yes, it offers reduced mobility rooms and facilities for disabled guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The resort is set right on a sand-and-shingle beach. Really cant fault this hotel. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Wed been to Rhodes later in the year and found a bus every hour. This adults-only hotel features an infinity pool and attached bar, as well as a private beach. We will share your lovely comments with the whole team. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Many kind regardsGeorge BalaskasHotel General Manager. Poolside entertainment was a good laugh and the entertainment staff are so friendly. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. We will discuss your comments with the responsable departments. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! 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