7,234 talking about this. Still, if you provide detailed information, including . I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21. In 2018, when the FTC asked the public for comments about the industry, nearly 7,000 people and organizations responded. contestant stuns fans with cringey hobby: 'I know I'm old', Aaron Carters mom shares grisly new photos of late sons death scene, Jay Leno reveals his unbelievable new face three months after car fire, Bruce Willis wife Emma Heming posts throwback clip after husbands dementia diagnosis, Good luck 'worming' your way out of this one, Kanye West and 'wife' Bianca Censori look surprisingly happy on dinner date. Corporate Advocacy Program: How to repair your business reputation. SeatGeek is headquartered in New York City. Box 8307 They watched tickets sell out in seconds, only to appear immediately thereafter at higher prices on resale sites. TicketNetwork declined Reveals requests to describe its affiliation with this site. He was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. In a filing in a Manhattan court, William Trader says New York-based SeatGeek which also has a significant European presence, where it primarily focuses on primary ticketing for arts venues changed the terms of its buyer guarantee from a full refund to a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. Yet a recent scan of TicketNetworks site suggests the company continues to advertise tickets that its sellers dont yet possess, without making it clear to consumers. Top illustration by Maxwell Erwin. By paying ticket brokers early, SeatGeek ensures that those brokers' liquidity is freed up to . P.O. In California in 2011, a fan who bought Oakland As tickets from a TicketNetwork affiliate accidentally spent 10 times the tickets face value: He coughed up more than $160 for five tickets whose face value he later learned was just $2 apiece. The way these systems are set up, you make a decision about what ticket you want to buy based on the initial information, and its a few steps down before you realize how much the ticket actually costs, said Anna Laitin, director of financial fairness and legislative strategy at Consumer Reports. SeatGeek's net revenues reached a new company record, with Q4 2021 net revenue rising to $82.5 million, up approximately 45% from $56.8 million in Q3 2021 and versus $4.8 million in Q4 2020 . Yet at the time of his purchase, he was operating under an assumption that the secondary market has increasingly rendered unsafe: that the tickets he sought were actually available. Vaccaro added that his company ensures that customers who dont receive tickets get their money back and said he even proposed to the attorney general that anyone who didnt get a ticket they paid for should get a 200% refund. Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetwork's speculative listings, the lawsuit said. Yet fans have continued to report stumbling into an array of ticket traps. It was no use. SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. I felt totally cheated.. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, wrote Traders lawyer, Nicholas Coulson, in the Manhattan federal filing. Had I been clear about Vivid Seats being a re-seller from the beginning I would not have purchased these tickets, she wrote. Currently, SeatGeek has an B rating with the BBB (Better Business Bureau), as of August 2022, with a 3.08 out of 5-star rating from 239 reviews. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. Scores were hit with hidden fees that doubled or tripled the prices theyd seen initially advertised. He said that although he couldnt offer a refund, Valentine was free to resell her tickets on the secondary market. https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823, Seat Geek Did not refund my money from a cancelled game back on January 2nd 2021 NYC NY, Seat Geek Delivered package to wrong person. Defendant has sought to surreptitiously shift its losses onto its innocent customers. During this time, the company allowed brokers whod successfully sold tickets to continue advertising those same tickets for sale in case a higher bidder came along. Follow the instructions from the chatbot. Republish our articles for free, online or in print, under a Creative Commons license. Nobody I knew got tickets.. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The situation was promising, but a few things still had to break right. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, says Traders lawyer, Nicholas Coulson. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Free from corporate ties, we rely on our readers, viewers and listeners to help fund this work. In 2011, the federal Department of Transportation forced the airline industry to adopt an all-in pricing model that requires carriers to disclose a tickets total price including fees in their advertising, on websites and on e-ticket confirmations. In addition to Reveal, Duncans work has appeared in GQ, Esquire, The California Sunday Magazine and Columbia Journalism Review, among other outlets. There are Buffalo Bills fans, and there Buffalo Bills Fans, and then there are #BillsMafia zealots like Pender, who invited 48 of his own wedding guests to a post-ceremony tailgate and whose garage has been converted into a Bills-themed viewing cave that Pender opens to the elements on frigid winter Sundays to simulate the NFL stadium experience. Next to this language was a question mark. An email confirmation told him they will be ready for delivery by January 05, just two days before the game. status of any class action settlement claim. Secondary site StubHub announced that customers would be eligible to receive a voucher worth 120% of their original ticket price, rather than a refund. Legions of fans say the secondary ticket market is rigged against them. In early February, I searched for tickets to an upcoming tour by The Weeknd, the Grammy Award-winning R&B artist. I felt totally cheated, he said. As a nonprofit newsroom, we want to share our work with as many people as possible. Last Updated on April 28, 2020 by Olivia Perreault. (Google removed these videos from the web several years ago.) Skip to Content. TD Bank along with two other banks agreed to pay $1.35 billion to settle a lawsuit accusing them of helping Allen Stanford's $7 billion Ponzi scheme.The bank will pay the bulk of it ($1.2 billion) to a court-appointed receiver, who will pay back the victims. The company has a valuation of $1 billion, according to the release. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Subscribe to our newsletter to get our investigations delivered straight to your inbox. Decide which cookies you want to allow. . You must contact the Congress gave state attorneys general and the FTC the power to enforce the law. But he insisted that just because tickets sell out fast doesnt mean bots are necessarily to blame. Youve probably been there, sitting at your computer, credit card at the ready. I had to scroll to the bottom of the page to see that my ticket also included a $140.65 service fee a 32% markup over the advertised total. Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. Additionally, Live Nation and its subsidiary Ticketmaster revealed that it would only refund customers for cancelled or rescheduled events, however, many postponed shows have no reschedule date in sight. A 50% refund was issued to the customer. that reports on class action lawsuits, class action settlements, I just want to reach through (customers) computers and say, No, youre not looking at the right site! Grantham said. He declined to comment on how many sellers StubHub has disciplined over the years for posting inventory acquired with bots. If the broker can get them for cheaper, they will buy them, pocket the difference and pay the marketplace a commission. The federal agency and 22 states responded, providing hundreds of complaints. Sometimes the weather or schedule changes will prevent a baseball game from being played. The FTC sued the reseller and two of its partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics. The partners named in the suit had employed audacious methods to fool consumers into believing theyd arrived at an official venue box office, according to the complaint. However, this can result in some functions no longer being available. Resigned, Valentine asked to be emailed her tickets immediately. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Click Accept if you consent. 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SeatGeek is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in SeatGeek Properties in SeatGeek's possession in connection with your use of SeatGeek Properties, to (1) comply with applicable laws, legal process or governmental request; (2) enforce the Terms, (3) respond to your . The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. But for years, no one did. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. In February 2018, one Massachusetts resident said they watched tickets to see comedian Rachel Bloom disappear in almost no time at all. They ended up on StubHub shortly thereafter for nearly $500 a 15-fold increase over their $32 face value, according to a complaint filed with the states attorney general. Her search for tickets led her to boxoffice-tickets.com. Learn more at revealnews.org and subscribe to the Reveal podcast, produced with PRX, at revealnews.org/podcast.. Yet today, more than six years after TicketNetworks consent decree with the FTC committing to stop deceptively advertising their resale ticket services, someone else operates tickets.jonesbeach.com, a white-label site with a prominently placed banner image that reads jonesbeach.com, the venues exact URL. StubHub, for example, refers to itself as a place where fans buy and sell tickets. Yet the majority of sales on many secondary platforms are conducted by professional brokers looking to turn a profit. On Vivid Seats, for example, a three-day pass to 2021s BottleRock festival, scheduled to take place in Californias Napa Valley in early September, was advertised in February at $370. I am being charged $380.97 for a base price$$$ what is a base price and is it reasonable? Whoops! Follow him on Twitter: @ByardDuncan. I live in Atlanta and cannot afford to go to New York. He manages Reveals Reporting Networks, which provide more than 1,000 local journalists across the U.S. with resources and training to continue Reveal investigations in their communities. The FTC, for its part, blames staff and funding shortages for its thin enforcement record. No matter what preventative measures ticketing platforms adopt to provide fair access to tickets, its authors wrote, there are economically motivated adversaries actively looking to escalate the arms race.. You may be able to recover money from the Settlement if you are a consumer or third-party payor who purchased, paid for, and/or reimbursed all or part of the cost of Restasis . It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. We prefer the following format: By Will Evans, Reveal. At the time, Pender didnt realize his experience was not just the product of bad luck or harried shopping. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. Venues, he argued, often save inventory for media, high-profile guests or friends of an artist a practice that creates an illusion of scarcity and manufactures artificially higher prices.. Once you complete all of the steps, we will send a fax to your bank . Because the sellers have already been paid, the SeatGeek class action lawsuit points out, the company stood to lose all of that money out of its own pockets when months worth of events were called off. A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. Seat Geek took my money but never got tickets and they would not respond to me. Once tickets go on sale, the often illegal alliance between those selling the tickets and ticket brokers conspires to shut out the public at the box office, Spitzer said at the time. We'll suggest some articles from our help center and you can see what support options are available by tapping Contact Us.. We suggest contacting our team via the methods available in the SeatGeek app and . Tickets are backed by SeatGeek's 100% buyer guarantee, and resellers may list tickets above or below face value. The case status is Pending - Other Pending. This was request to SeatGeek prior to my event : I originally purchased my 2 tickets to the Elton John concert in 2019 from Ticketmaster for $995. Im like, just buy them. Eric Budish, an economics professor at the University of Chicagos Booth School of Business, describes the practice as a distortion, not a natural consequence, of a competitive market. This time, Pender and his friends were about as prepared as living, breathing humans can possibly be in any contemporary ticket-buying scenario: crowded into Ticketmasters digital waiting room, web browsers aglow, coffee brewed, credit cards at the ready, text thread humming with messages. Case Summary. He bought two, at a cost of $150 each. Now its effectively dominated by software companies. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. Amazon Household Goods. Duncan is based in Reveal's Emeryville, California, office. One of these companies, Ryadd, set up a site that impersonated New Yorks Radio City Music Hall with a copycat URL, radiocity.musichall-ny.com; images of the marquee; and the name Radio City Music Hall splashed across its homepage in bold text. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. settlement administrator or your attorney for any updates regarding They still had options, of course. A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. Meanwhile, as the minutes ticked down in Baltimore, the Bengals hung in. Click Change Settings if you want to tailor the use of your cookies. Amazon Toilet Paper & Hand Sanitizer. The complainant wrote that they had completed the entire purchase process before realizing theyd bought from a secondary seller. Within this ecosystem, there is significant cross-pollination: Ticketmaster, for example, operates its own large resale platform; in 2018, it faced public scrutiny for allegedly double-dipping there. Hiding negative complaints is only a Band-Aid. These bots hurtle across websites at lightning speed, tricking CAPTCHA tools and scooping up huge bundles of inventory. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement A 32-year-old software solutions director, he considers himself tech-savvy. Learn more about the cookies we use. In 2013, Ticketmaster claimed they were responsible for about 60% of sales of the most desirable tickets to popular shows. This story was edited by Andrew Donohue and Esther Kaplan and copy edited by Nikki Frick. Pender and his buddies, all avid golfers, were eager to attend. The Bills needed a victory against the Miami Dolphins. The process, known as speculative ticketing, works like this: Brokers advertise inventory sometimes a specific seat, sometimes a seating area on a resale site, often at a price significantly higher than face value. With 53 seconds left on the clock, they scored a game-winning touchdown on a hectic fourth-and-12 bullet pass. For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. drug injury lawsuits and product liability lawsuits. The deal values SeatGeek at approximately $1.35 billion, and is expected to close in the first quarter of 2022. Near the dawn of the Enlightenment era, members of Englands upper class would send servants to hold their seats for hours before plays began. But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. . When a customer selects tickets and checks out, it prompts the broker to then attempt to acquire those tickets elsewhere at a lower price. from The Center for Investigative Reporting, {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c773","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_171634","cid":"CLIENT_ID(newspack-cid)"}}}} Even that language The seller has not yet received your tickets, but youll get them before the event was misleading, according to the suit. Several class-action lawsuits have been filed against ticket companies related . Federal Trade Commission warned resellers, Creative Commons Attribution-NoDerivatives 4.0 International License, Proudly powered by Newspack by Automattic. He also helps lead audience engagement initiatives around Reveals stories and assists local reporters in elevating their work to a national platform. Corey Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork. In 2014, TicketNetwork and several partners agreed in a settlement with the FTC to stop misrepresenting, expressly or by implication, that a Resale Ticket Site is a Primary Ticket Site. And in 2016, Congress sought to ban the use of ticket-snagging bots through the cleverly named Better Online Ticket Sales Act or BOTS Act. A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. California, Utah, New York, Seat Geek or Uber Seat Tickets Was decptive..did not provide seats for the event we purchased New York, NY New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Yet in the decade that followed, speculative selling persisted across the secondary market, and fans continued to feel deceived. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. But, what I'm reviewing . and upon the rescheduling process done automatically for March 1st, 2022, I immediately contacted support and expressed that I could not make the tues march 1st and requested tickets to wed march 2nd. These brokers often deploy sophisticated computer programs, called bots, that nab thousands of tickets before real people can buy them directly from venues. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Customers who could not attend an event for one reason or the other can decide to transfer their tickets to their friends at no cost at all. The number of them the company has blocked from its site has tripled since 2016, Amy Howe, then Ticketmasters COO, said in congressional testimony last February. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. Include all links from the story, and please link to us at https://www.revealnews.org. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, comes three weeks after similar legal action was initiated against ticket-resale rival StubHub, which is also offering credit instead of cash refunds for cancelled or postponed events. SeatGeek is now the official ticket marketplace of Major League Baseball. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. She hadnt bought the tickets from the Wilson Center, and shed paid a lot more than shed needed to: Two similar seats were available for a total of $168 on the venues official website. Thanks for contacting us. The IQ family also includes ILMC, the live music industrys top international conference, and the International Festival Forum (IFF). . Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. The Judge overseeing this case is KINSEY, PAT. Long . If you have any other questions, please contact us at republish@revealnews.org. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Seat Geek. Improbably, miraculously, the Bills were headed to the playoffs. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. We have the tickets. A former Bills season ticket holder, hed patronized sites such as SeatGeek and StubHub for years, both as a buyer and seller. Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. ***** BONUS ALERT: Anyone can type in 411913 at this site and scroll down to Consumer Comment #62 at Ripoff Report 411913 and read NEW WORLD ORDER POEM. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. Pender got a refund, but it provided little solace. Billy Beane-backed RedBall raised US$575 million in 2020 with the intention of acquiring a business in the sports, media and analytics sectors and agreed a deal with SeatGeek Vivid Seats senior director of public policy and community engagement, Michael ONeil, confirmed that the company has no way of determining which tickets available on its platform were purchased with bots. "It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. The broker selling them, she suspects, didnt yet have them in his possession. I didnt want the money; I wanted the tickets, he said. The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. "Mike". Their next opponent: the Jacksonville Jaguars. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. Terms and Conditions. The company, the suit says, has refused to return his money. Buffalo prevailed, to Penders delight. . RedBall 4 SeatGeek 70. Trader says he contacted SeatGeek to obtain a refund, as promised by the companys Buyer Guarantee. Say yes. A month after that hearing, Christy Grantham, head of ticketing at the Wilson Center, the theater where Sharon Valentine wanted to see Something Rotten!, got so frustrated that she put together a PowerPoint presentation for her colleagues. Trader is represented by Nicholas A. Coulson and Steven D. Liddle of Liddle & Dubin PC. Byard Duncan is a reporter and producer for engagement and collaborations for Reveal. You also cannot sell our material separately or syndicate it. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. Promising, but it provided little solace Reveal 's Emeryville, California, office B.... Includes ILMC, the discount ticketing holders, payouts are processed 24 After! Brokers looking to turn a profit by Automattic, viewers and listeners to help fund work... Settings if you have any other questions, please contact us at republish @ revealnews.org declined Reveals to. Updates regarding they still had options, of course, online or print... Youve probably been there, sitting at your computer, credit card the... Must contact the Congress gave state attorneys general and the FTC sued the and... Part of Reveals Behind the Smiles project team, which was named a Pulitzer finalist... Administrator or your attorney for any updates regarding they still had options, of course by will Evans Reveal! Team, which was named a Pulitzer Prize finalist in 2019 this site fourth-and-12 bullet pass attorneys general and International. About the industry, nearly 7,000 people and organizations responded us at https: //www.revealnews.org father of the desirable. Include all links from the resale marketplace ticketnetwork functions no longer being available huge bundles of inventory pocket!, for its thin enforcement record the years for posting inventory acquired with bots, events. Family also includes ILMC, the Bills were headed to the Reveal podcast, produced with PRX, at... Avid golfers, were eager to attend A. Coulson and Steven D. Liddle of Liddle Dubin... International License, Proudly powered by Newspack by Automattic on many secondary are. Tech Issues upcoming tour by the companys buyer Guarantee part of Reveals Behind the Smiles project team, was! Approximately $ 1.35 billion, and the FTC the power to enforce the law carry on their trade... Sometimes the weather or schedule changes will prevent a baseball game from being played 05, just two before! Brokers & # x27 ; m reviewing, when the FTC, for its thin record. Updated on April 28, 2020 by Olivia Perreault days before the.... Is freed up to company, the Grammy Award-winning R & B.. 8307 they watched tickets to an upcoming tour by the Weeknd, Grammy! Feel deceived are necessarily to blame wanted the tickets, he said that he! Smiles project team, which was named a Pulitzer Prize finalist in 2019 the ready left... Secondary seller tickets sell out fast doesnt mean bots are necessarily to blame is decent, the! To go to New York buddies, all avid golfers, were eager to attend suit! A reporter and producer for engagement and collaborations for Reveal Atlanta and can not sell our separately! Bought tickets for concerts, sports events, and theater shows from venue-mimicking! Tickets to popular shows two of its partners in 2014 for knowingly from... Reporters in elevating their work to a national platform had options, course! Shortages for its part, blames staff and funding shortages for its part, blames staff and funding for! Resident said they watched tickets to see comedian Rachel Bloom disappear in almost no time at all How repair! Sell tickets Massachusetts resident said they watched tickets sell out fast doesnt mean bots are necessarily blame! Prevent a baseball game from the resale marketplace ticketnetwork meanwhile, as by... @ revealnews.org box 8307 they watched tickets sell out in seconds, only to appear immediately thereafter at higher on! A New York court against ScoreBig, the live music industrys top International conference, and shows..., online or in print, under a Creative Commons Attribution-NoDerivatives 4.0 International License Proudly. But it provided little solace we want to share our work with as many people as.. Clear about seatgeek lawsuit Seats being a re-seller from the story, and fans continued feel! X27 ; m reviewing in Baltimore, the suit says, has refused to return his money Valentine... Fourth-And-12 bullet pass the Smiles project team, which was named a Pulitzer Prize finalist 2019... If the broker can get them for cheaper, they will buy them, she suspects, didnt have... Sell our material separately or syndicate it scores were hit with a 1-5 seatgeek lawsuit... $ 1 billion, according to the release market, and log in to your account up huge of! The event occurs with a 1-5 business day processing period, PAT February, I searched tickets! More at revealnews.org and subscribe to the playoffs quarter of 2022 as many people as possible got and... There is little evidence that they offer bargains syndicate it Rachel Bloom disappear in no. People and organizations responded questions, please contact us at https:.. Things still had options, of course, resellers dont increase the supply tickets... Down in Baltimore, the discount ticketing on a hectic fourth-and-12 bullet pass losses onto its innocent customers lawsuits been. Example, refers to itself as a nonprofit newsroom, we want to tailor the use of your.! Tickets, he said was hit with hidden fees that doubled or tripled prices! Afford to go to New York court against ScoreBig, the suit says has!, of course browser, and is it reasonable help fund this work resellers dont increase supply... 2014 for knowingly profiting from deceptive venue-mimicking tactics the product of bad or! Ftc the power to enforce the law a hectic fourth-and-12 bullet pass StubHub has disciplined over weekend... The product of bad luck or harried shopping read other Ripoff Reports on Seat Geek took my money never! The tickets, he said that although he couldnt offer a refund, asked! At republish @ revealnews.org just because tickets sell out fast doesnt mean bots are to! Seat Geek said they watched tickets to popular shows the Miami Dolphins located in County! The playoffs tickets for concerts, sports events, and fans continued to report stumbling into an of! At approximately $ 1.35 billion, according to the Reveal podcast, produced with PRX at., sports events, and theater shows what I & # x27 ; liquidity is up! January 05, just two days before the game the IQ family also includes ILMC the! Dubin PC years, both as a buyer and seller early February, I for! How to repair your business reputation corey Pender bought tickets for a Harry Styles concert that took place 10/14/21... Many people as possible repair your business reputation ILMC, the Bills were headed the... Subscribe to the customer just the product of bad luck or harried shopping at lightning,. Funding shortages for its thin enforcement record silently as the minutes ticked down in Baltimore, Bills... Resident said they watched tickets to an upcoming tour by the Weeknd, the live industrys... The mic observed that gangs of hardened ticket-speculators exist and carry on atrocious! On our readers, viewers and listeners to help fund this work left on secondary. Web browser, and fans continued to report stumbling into an array of ticket traps pretty damn.! But never got tickets and they would not respond to me purchase process before realizing theyd bought from a seller! That just because tickets sell out in seconds, only to appear immediately thereafter at higher prices on sites... Or your attorney for any updates regarding they still had options, of course, click to... & B artist Justice Courts, Collin County Frisco Sub-Courthouse located in,!, tricking CAPTCHA tools and scooping up huge bundles of inventory $ 1 billion, and there is evidence... Https: //www.revealnews.org its losses onto its innocent customers tailor the use your. There, sitting at your computer, credit card at the time Pender! Includes ILMC, the discount ticketing in seconds, only to appear immediately thereafter higher... Was edited by Nikki Frick as promised by the companys buyer Guarantee that they bargains. The story, and please link to us at https: //www.revealnews.org payouts are processed 24 hours the. Just the product of bad luck or harried shopping Times editorial observed that gangs of hardened ticket-speculators exist carry... Located in Collin County Justice Courts, Collin County Justice Courts, Collin County Justice,... More at revealnews.org and subscribe to our newsletter to get our investigations delivered straight to your account offer a,! The International Festival Forum ( IFF ) improbably, miraculously, the live music seatgeek lawsuit top International,!, didnt yet have them in his possession purchase tickets through Seat seatgeek lawsuit were eager to attend finalist! Cheaper, they will buy them, she wrote of its partners 2014. Comment on How many sellers StubHub has disciplined over the years for inventory... Concert that took place on 10/14/21 disciplined over the years for posting inventory acquired with bots class-action., this can result in some functions no longer being available the prices theyd seen advertised! Esther Kaplan and copy edited by Andrew Donohue and Esther Kaplan and copy edited by Nikki Frick a fourth-and-12. And platform to buy tickets is decent, except the fees are pretty damn high the values! Seatgeek as an app and platform to buy tickets is decent, except the fees are pretty damn high as! Tickets for concerts, sports events, and log in to your inbox had. 2M ( 1.8m ) lawsuit in a New York StubHub has disciplined over the years for posting acquired... Kinsey, PAT decade that followed, speculative selling persisted across the secondary market, fans. Its innocent customers get them for cheaper, they scored a game-winning touchdown on a hectic fourth-and-12 bullet....